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Sasha Ordonez
Sasha Ordonez at Empire Nissan of Hillside
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Sasha Ordonez

Service Advisor

Empire Nissan of Hillside

56 U.S. 22
Hillside, NJ 07205

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4.4
343 Reviews

Sasha loves taking care of customer's and their cars! Her day off is Monday.

Dealership Experience

3 yrs, 4 mos

Specialties & Trainings

Nissan Certified Service Advisor

4.4

343 Reviews

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343 Reviews of Sasha Ordonez

May 26, 2024

Dealership Rating
Employee Rating

Service was great, everyone is friendly and takes care of vehicle needs when I need them More

by DrayaJaramaillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Padilla, Paco Ramirez, Anthony Amorin, Mike DelaCruz, Austin Jr Nwaigwe, Chris Granados, Maria Navarro, Isaiah Groomes, Kanaan El Helou

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May 23, 2024

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Employee Rating

I was very pleased with the service at Hillside Nissan. They were thorough and very pleasant . After servicing the car they checked everything and got all green lights. I would definitely return there f More

by kplarocca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes , Sasha Ordonez

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May 23, 2024

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this excellent review! We are glad that our team got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

May 23, 2024

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Employee Rating

I was please with the way Isaiah took care of me and quickly very please More

by ALEXSEP68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

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May 23, 2024

Empire Nissan of Hillside responded

Thank you for leaving Isaiah this positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that he took great care of you. We hope that you continue to choose us for all of your future automotive needs!

May 20, 2024

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Employee Rating

I had 8am scheduled to do oil change. Everything went on with Sasha -very professional, and the great team of mechanics. I was highly impressed with the timely manner my car was service More

by sdagsosuuk
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Workmanship
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Service Communication
Recommend Dealer
Yes
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May 21, 2024

Empire Nissan of Hillside responded

We are grateful for you leaving Sasha this flawless review! We are thrilled to hear that Sasha took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that she was very professional and got your car serviced in a timely manner. Please drive safely and do not hesitate to let us know how we may be of further service to you.

May 19, 2024

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Employee Rating

It's always quick and I don't wait long very Friendly Love coming here More

by PAT0ICIA0TRICKLAND68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

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May 20, 2024

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team consistently ensures that your visit is as smooth as possible. We hope that you continue to choose us for all of your future automotive needs!

May 19, 2024

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Excellent accomodations. Timely and professional. Great service!!! Great and friendly staff definitely will use service again. More

by BRENDALJONES13
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Recommend Dealer
Yes
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May 20, 2024

Empire Nissan of Hillside responded

We greatly appreciate you taking the time to leave us this positive review! We are so glad that our team provided you with quality and efficient service during your recent visit. It is our pleasure to serve you, and we look forward to continue providing you with our best care in your visits to come!

May 09, 2024

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Excellent service, professional and friendly staff, quick and easy process, would come again for service More

by FABIANADOMINGUEZ1958
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Recommend Dealer
Yes
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May 09, 2024

Empire Nissan of Hillside responded

Fabiana, Thank you so much for leaving us this incredible review! We are glad to hear that our team took exemplary care of you and your automotive needs. We are happy to know that they were professional and friendly. Please do not hesitate to let us know how we may be of further service to you.

May 05, 2024

Dealership Rating
Employee Rating

Friendly, fast service, responsive, reasonable prices. .clean.. I don not have any more words to say More

by VALENTHIAWEEKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 07, 2024

Empire Nissan of Hillside responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were friendly and responsive. Please drive safely and do not hesitate to let us know how we may be of further service to you.

March 18, 2024

Dealership Rating
Employee Rating

Isaiah and Austin took care of me. Found my noise concern and solved it!!! I will go here More

by MYLIFE1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Padilla, Chris Granados, Isaiah Groomes, Kanaan El Helou

Helpful 2
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Mar 18, 2024

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that Isaiah and Austin got your automotive needs taken care of- thoroughly and efficiently. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Mar 18, 2024

MYLIFE1026 responded

I wanna thank you guys for solving my issue in oneday. Isaiah was very helpful and assured me that my problem would be handled. Austin was very professional did an aggressive check like i have ever seen before from any dealerships service department, had my car up and down on the lift multiple times until he found that simple hard to find issue that had me dealing stress headaches for days. Overall out of 10 i give him an 11 great work guys i highly recommend you to anyone.💪 💪 💪 💪 💪.

January 16, 2024

Dealership Rating
Employee Rating

Customer service was awesome and fast And I really appreciate the way my was taking care of More

by plclauderichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

Helpful
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Jan 17, 2024

Empire Nissan of Hillside responded

Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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