Ignacio Castelan
Ignacio Castelan at DeMontrond Buick GMC
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Ignacio Castelan

Used Sales Consultant

DeMontrond Buick GMC

17925 North Fwy
Houston, TX 77090

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5.0
19 Reviews

Languages Spoken

Spanish Spanish

5.0

19 Reviews

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19 Reviews of Ignacio Castelan

December 16, 2024

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Overall great experience given how busy they were. However, I need to give a special shout out to Thomas (Tank) who was a big reason I decided to buy from this dealership. Outstanding customer service More

by micah.woolman
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Recommend Dealer
Yes
Dec 17, 2024

DeMontrond Buick GMC responded

Micah.Woolman, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Tank's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

December 11, 2024

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Really appreciate juan and Ignacio for getting me into my new vehicle. Very good sercice. Thank you so much fellas. Very much appreciated More

by Kjstokes85
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Recommend Dealer
Yes

Other Employees Tagged: Juan Liscano

Dec 11, 2024

DeMontrond Buick GMC responded

Thank you, Kjstokes85, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

October 30, 2024

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I've been to different dealers amd I am glad I gave this one a shot. Dealing with juan and omar was simple and quick. I told them what I want and rhey did there best to give it. Everyone was friendly and ac More

by bbjun28
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Liscano, Omar Aguillon

Oct 30, 2024

DeMontrond Buick GMC responded

Hi Bbjun28, we’re overjoyed by your amazing feedback! Knowing that our team provided you with exceptional service makes us proud. Your satisfaction is our priority, and we’re always here for you. Have a fantastic time with your new vehicle, and feel free to stop by anytime!

October 11, 2024

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The entire DeMontrond team delivered the best and most efficient car buying experience I have ever had. Assuredly my first and last stop for my next vehicle purchase. Tank, Omar and Ignacio were professio More

by Bob Edwards
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2024

DeMontrond Buick GMC responded

Hello Bob, thank you for sharing your experience with us! It’s fantastic to know that our team made your car-buying process smooth and enjoyable. We’re here to help with anything you need, so don’t hesitate to reach out. Wishing you many happy adventures in your new vehicle!

September 07, 2024

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Super Friendly, Quick Service, Answered all of my questions & made the buying process easy. Recommended! More

by baileyolie9
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Recommend Dealer
Yes

Other Employees Tagged: Juan Liscano, Raul Garcia

Sep 07, 2024

DeMontrond Buick GMC responded

Thank you for taking the time to share with us, baileyolie9! The goal of the DeMontrond team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future automotive needs!

August 30, 2024

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We absolutely loved everyone here! ! Made buying our Chevy 2500 such an easy process. Go here and ask for Brandon!!! Tank and Brandon gave us an amazing vehicle and an amazing deal!!! W More

by Jaggar Kennedy
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Recommend Dealer
Yes
Aug 30, 2024

DeMontrond Buick GMC responded

Your kind words mean a lot to us, Jaggar. We appreciate your feedback and are happy to hear that Brandon was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

August 27, 2024

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Ray was courteous and helpful. Very patient since I couldn’t make up my mind on what car I wanted More

by Santaread
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Recommend Dealer
Yes

Other Employees Tagged: Reymund Esquivel

Aug 28, 2024

DeMontrond Buick GMC responded

Santaread, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again.

August 26, 2024

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I recently purchased a Ram 1500 TRX from Tank and Juan, and I have to say, the experience was nothing short of excellent. From the moment I stepped into the dealership, Tank and Juan made the process smoot More

by Deron
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Recommend Dealer
Yes
Aug 26, 2024

DeMontrond Buick GMC responded

Hi Deron, thank you so much for your heartfelt review! We’re thrilled to hear that Juan and Tank made your car-buying experience special. Your feedback brightens our day and motivates us to keep providing top-notch service. If you need anything, please don’t hesitate to reach out. Enjoy every mile in your new car!

August 10, 2024

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Juan and his team got us into the car we loved. Amazing customer service. Truly recommend Juan and Demondtron for any of your vehicles needs. More

by Bella
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Recommend Dealer
Yes
Aug 12, 2024

DeMontrond Buick GMC responded

Hi Bella, we’re overjoyed by your amazing feedback! Knowing that Juan provided you with exceptional service makes us proud. Your satisfaction is our priority, and we’re always here for you. Have a fantastic time with your new vehicle, and feel free to stop by anytime!

August 08, 2024

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Did a good job to ensure a quality car buying experience for me and my wife. More

by cortmeier
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Recommend Dealer
Yes
Aug 08, 2024

DeMontrond Buick GMC responded

Thank you for your kind words, Cortmeier! We hope to deliver a five-star experience during your next visit! Congratulations on your new vehicle!

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