Ian Smith
Ian Smith at Hagerstown Honda

Ian Smith | Page 3

Internet Sales Manager

Hagerstown Honda

10307 Auto Place
Hagerstown, MD 21740

Contact Me
not yet
rated
111 Reviews

Dealership Experience

14 yrs, 5 mos

Industry Experience

14 yrs, 5 mos

Specialties & Trainings

Leasing

Product knowledge

View more specialties & trainings
not yet
rated

111 Reviews

Write a Review

111 Reviews of Ian Smith

May 14, 2022

Dealership Rating
Employee Rating

Everyone at Hagerstown Honda was very helpful from web site chat, phone call to driving and purchasing a car. More

by Kb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Keyser , Chad Black

May 16, 2022

Hagerstown Honda responded

Hi Kb! We're so happy we were able to help you out!

April 28, 2022

Dealership Rating
Employee Rating

Rodney, Darian, And Ian were really great through the whole process in helping me get my new vehicle and keep up the good work! More

by Zachary Martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darin Fazenbaker, Rodney Faith

Apr 30, 2022

Hagerstown Honda responded

Zachary Martin, we are so happy to read such a great review about Hagerstown Honda! Enjoy your new HR-V! ~ Ian Smith

April 28, 2022

Dealership Rating
Employee Rating

Very easy buying process. Saw the car I wanted online and was able to do most of the transaction online. Easy and simple. More

by TMDETERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Peralta

Apr 30, 2022

Hagerstown Honda responded

Theresa, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Enjoy your new HR-V! ~Ian Smith

April 03, 2022

Dealership Rating
Employee Rating

They responded promptly and answered my question but the internet sales guy came across as having a take it or leave it attitude and didn't really pay much attention to my response about what we were specif More

by sarahandschick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Shockey

March 01, 2022

Dealership Rating
Employee Rating

paul was great to work with so was every one else . very nice place to buy a car More

by hthreewhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darin Fazenbaker, Paul Shockey

Mar 03, 2022

Hagerstown Honda responded

We appreciate your positive review about your recent experience with us!

August 22, 2021

Dealership Rating
Employee Rating

Paul was really great to work with. He was attentive to my financial situation to ensure that the payment was affordable. Honda does mark up vehicle’s above the MSRP. Also make sure you understand that the More

by crkeller39
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Shockey , Chad Black

July 13, 2021

Dealership Rating
Employee Rating

Such a fun and painless experience buying a car all on my own, as a single mom! They kept my sons busy and offered snacks and drinks the entire time. Thank you! More

by Boymom45
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Williams, Darin Fazenbaker

July 02, 2021

Dealership Rating
Employee Rating

Mr. Paul, gave his maximum and provide multiple options which help me to finalize the vehicle and he explained each features of vehicle very well. More

by Arun
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Swain, Paul Shockey

June 22, 2021

Dealership Rating
Employee Rating

Very nice and easy experience. They took care of everything and I didn’t have to worry about a thing. Best car experience so far. More

by jessicatjink
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darin Fazenbaker, Paul Shockey

April 26, 2021

Dealership Rating
Employee Rating

I have nothing but praise for this Honda dealership. I bought one Civic, leased another, and then leased a Honda Fit; all in all, I was a devoted customer of Hagerstown Honda/Kia for 24 years. I never ex More

by jimsnively
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fisher

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