Dealership Experience
14 yrs, 5 mos
Industry Experience
14 yrs, 5 mos
Specialties & Trainings
Leasing
Product knowledge
Financing
Subprime
111 Reviews
Write a Review111 Reviews of Ian Smith
December 16, 2015
Helpful Honda Agents. Never having purchased a car on my own before I was very impressed with the help given to me by John Williams and his colleagues. My questions were po Never having purchased a car on my own before I was very impressed with the help given to me by John Williams and his colleagues. My questions were politely answered and there was no pressure to "buy" what I was not interested in purchasing. This said I have driven my second Honda and I am thrilled with the HR-V. It is also the color of my choice which is the "icing on the cake!" More
Other Employees Tagged: John Williams , Brandon Fisher
December 12, 2015
Great Dealership and Friendly Service I have now purchased two vehicles from here. I also service my vehicles here as well. Every time I go into the dealership I am greeted with a friendly I have now purchased two vehicles from here. I also service my vehicles here as well. Every time I go into the dealership I am greeted with a friendly staff who are able to answer all of my questions. Kyle was very knowledgeable on the vehicles. The finance process was extremely easy. After finance, Kyle went over the entire vehicle with my from top to bottom. Very happy with both the sales and service aspect of the entire dealership. I will continue to come to them for my vehicle needs. More
Other Employees Tagged: Kyle Wilson, Darin Fazenbaker
December 10, 2015
Great dealership I want to thank Micah for being so kind and thorough. My experience was exceptional. I also want to thank Ian Smith for his input. I love my new Ho I want to thank Micah for being so kind and thorough. My experience was exceptional. I also want to thank Ian Smith for his input. I love my new Honda and will buy my next one from Hagerstown Honda. More
Other Employees Tagged: Micah Youngbar
December 09, 2015
EXCELLENT EXPERIENCE Dealt with Matt Dixon and had an easy deal on a 2015 civic no pressure, very helpful and knew the product inside out, would definately deal with again Dealt with Matt Dixon and had an easy deal on a 2015 civic no pressure, very helpful and knew the product inside out, would definately deal with again in total confidence. Thanks again Matt. More
Other Employees Tagged: Darin Fazenbaker , Matthew Dixon
December 02, 2015
Awesome experience, love my car. Alan Shoup helped me find a car that fit all of my needs and fit my budget. He was very knowledgable and helpful and I would definitely recommend goin Alan Shoup helped me find a car that fit all of my needs and fit my budget. He was very knowledgable and helpful and I would definitely recommend going to see him if you need a new car. He made everything very easy and the finance team was awesome and worked with me to get my HRV LX AWD at the payment I needed. Whenever I need another car I will definitely be back to see Alan the great staff at Hagerstown Honda/Kia More
Other Employees Tagged: Micah Youngbar , Alan Shoup
October 13, 2015
Excellent experience with internet contact and sales person Excellent experience beginning with website information, internet contact with Ryan and Ian, and through in person sale with Todd at the dealership. I Excellent experience beginning with website information, internet contact with Ryan and Ian, and through in person sale with Todd at the dealership. I would highly recommend this dealership to others! More
Other Employees Tagged: Ryan Dearing
August 17, 2015
Awesome Experience The sales team at Hagerstown Honda was great. In particular, I worked with Todd Haupt who was a very helpful dealer. He helped me find the car of my d The sales team at Hagerstown Honda was great. In particular, I worked with Todd Haupt who was a very helpful dealer. He helped me find the car of my dreams at a great price! I cannot be more excited to now own a honda civic coupe. The experience was amazing and I can't wait to do future business with this dealership! More
Other Employees Tagged: Ryan Dearing, Brandon Fisher
May 28, 2015
Great Experience at Hagerstown Honda We started our CR V car search via the internet and was helped by Ian, the Internet Sales Manager. After some back and forth emails about packages, co We started our CR V car search via the internet and was helped by Ian, the Internet Sales Manager. After some back and forth emails about packages, colors and lease information we made an appointment to visit the dealership.. Ian met us and turned us over the Mat, a salesman, who was very knowledgeable about the CR V. He had the car ready for us to see and test drive. In the end we leased the CR V and traded in our car. After obtaining all needed information and a visit to the finance office - we had a CR V. Mat had the car detailed. filled with gas and set up my phone, and favorite radio stations,!!!! More
Other Employees Tagged: Brett Swain , Matthew Dixon
April 05, 2015
Best place to purchase a car! I will never buy or lease another car from ANYONE else but Hagerstown Honda on Rt. 40. They are the most honest, caring, friendly, patient, knowledge I will never buy or lease another car from ANYONE else but Hagerstown Honda on Rt. 40. They are the most honest, caring, friendly, patient, knowledgeable people I have EVER dealt with. My salesman, Todd Haupt, was so wonderful to deal with. No matter how many tines he had repeat everything to me (and there was a lot) he was patient, gentle and took time to explain everything until there was no doubt as to what I just purchased. Ian, Dave and Jessie (I hope this is her name in finance) was so great to deal with. It is hard for me to remember all the names of these great people, but I thank God above for having the privilege to meet and deal with them. I will tell everyone to go to Hagerstown Honda for trust worthy deals and good honest people to deal with, who really do care more than just selling a car, they are there to make you happy and to work within your budget. Thank you all, you have a special place in my heart!! Donna More
Other Employees Tagged: Kyle Wilson, Brett Swain , Dave Ainsworth, Matthew Dixon
April 02, 2015
GREAT JOB, WELL DONE! StarStarStarStarStar THIS IS A FIRST. We didn't have "high pressure"/we weren't "held hostage" (by not getting our keys after an appraisal). "THAN StarStarStarStarStar THIS IS A FIRST. We didn't have "high pressure"/we weren't "held hostage" (by not getting our keys after an appraisal). "THANK YOU", Ian, Dave, Kyle and Brandon. We left, Hagerstown Honda in MD, with a sense of having a fun, relaxing experience AND a NEW CRV EX-L !!!! More
Other Employees Tagged: Kyle Wilson , Dave Ainsworth, Brandon Fisher

