Ian Mack

Repaired a recall problem, quickly and efficiently. The people who work there are very nice as well as knowledgeable. The people who work there are very nice as well as knowledgeable. More

by LYNDAABEGG Verified Customer Verified Customer

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everytime I am in for a check I invariably end up missing a valve stem cap. I asked Kevin to replace it but that did not happen. I have an issue with GPS for 2 years and still no resolution. Is it time to s a valve stem cap. I asked Kevin to replace it but that did not happen. I have an issue with GPS for 2 years and still no resolution. Is it time to sell my Toyota? More

by Bracke Verified Customer Verified Customer

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Great service as always! !!! Everyone is always so welcoming, very fast and professional service! Will be back !!! Everyone is always so welcoming, very fast and professional service! Will be back More

by C. D. Verified Customer Verified Customer

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Extremely disappointed. A 1 1/2 appointment ended being 3+ hrs and still wasn’t able to fix the problem. Mostly because of the way Toyota designed this. We have spent over $ A 1 1/2 appointment ended being 3+ hrs and still wasn’t able to fix the problem. Mostly because of the way Toyota designed this. We have spent over $ 400 & still have an issue. More

by JEANBOITER Verified Customer Verified Customer

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The service staff are knowledgeable and friendly. I usually drop my car off after hours and I get a call the next morning. My car is always ready on time! I usually drop my car off after hours and I get a call the next morning. My car is always ready on time! More

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This is the third time I have submitted this rate. I don’t know how many more times I need to do it I don’t know how many more times I need to do it More

by little3saint Verified Customer Verified Customer

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Pleasant, knowledgeable, helpful for elderly, and a very good experience which I have had every time I’ve had my truck serviced. good experience which I have had every time I’ve had my truck serviced. More

by russianeggs Verified Customer Verified Customer

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The back hatch will not function on a 2018 Toyota Highlander. Took it into the dealer and they found that some type of internal switch has been inadvertently turned off. They turned it back on and di Highlander. Took it into the dealer and they found that some type of internal switch has been inadvertently turned off. They turned it back on and did not charge a penny. I really appreciate the honesty. More

by CDAVIS4215 Verified Customer Verified Customer

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Was very pleasant and very nice and friendly when I came in they took care of me right away in they took care of me right away More

by RUTHDAWKINS59 Verified Customer Verified Customer

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Poor service from untrained employee when I had some yellow areas on my service sheet but told me everything was green. Did not give me a copy of my sheet. They lost my keys. And did not reset my ser yellow areas on my service sheet but told me everything was green. Did not give me a copy of my sheet. They lost my keys. And did not reset my service mile display showing me when to come back. Causing me to have to return to the dealership for their mistake. Michelle McGuinn More

by MCGUINNMICHELLE Verified Customer Verified Customer

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