Ian Mack
Ian Mack at Toyota of Easley

Ian Mack

Service Manager

Toyota of Easley

5643 Calhoun Memorial Hwy
Easley, SC 29640

4.7
466 Reviews
4.7

466 Reviews

Write a Review

466 Reviews of Ian Mack

May 10, 2025

Dealership Rating
Employee Rating

Was very pleasant and very nice and friendly when I came in they took care of me right away More

by RUTHDAWKINS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Toyota of Easley responded

Thank you, Ruth. We love the 5 star review.

May 10, 2025

Dealership Rating
Employee Rating

Poor service from untrained employee when I had some yellow areas on my service sheet but told me everything was green. Did not give me a copy of my sheet. They lost my keys. And did not reset my ser More

by MCGUINNMICHELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 12, 2025

Toyota of Easley responded

Thank you for your review. I regret that our service department left you with a negative experience, Michelle. I will share this with the Service Manager and make sure it is addressed appropriately.

April 28, 2025

Dealership Rating
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Good good good good good good good good good good good good good good good More

by HAYDEN.C.SHROUDS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 28, 2025

Toyota of Easley responded

Thank you so much for the good review! We appreciate you!

April 24, 2025

Dealership Rating
Employee Rating

Very pleased with the service at Toyota of Easley. Very professional staff and timely service. More

by pacebrenda208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Toyota of Easley responded

Thank you for the 5 star review, Brenda. We appreciate your feedback.

April 18, 2025

Dealership Rating
Employee Rating

Came in for some new tires and an alignment was out within the next hour! I always get my car serviced here and they always do a great job! More

by KSOBALVARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Toyota of Easley responded

We appreciate your 5 star review. Thank you for allowing us to service your vehicle.

April 18, 2025

Dealership Rating
Employee Rating

Amazing customer service! Always helpful and very friendly. I would recommend them to anyone looking! More

by mackenzieholtzclaw0919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Toyota of Easley responded

Thank you so much for your kind words. We appreciate your business.

April 17, 2025

Dealership Rating
Employee Rating

Great service as always, very professional, knowledgeable and helped in a timely manner. Thank you More

by C. D.
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cailyn Dacus

April 11, 2025

Dealership Rating
Employee Rating

The service department is Friendly and efficient service. The car was ready even before they said it would be. Going there for years. More

by JRRJMR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Toyota of Easley responded

Thank you for your review. We appreciate your business.

March 28, 2025

Dealership Rating
Employee Rating

Friendly and accommodating. They went the extra mile to be helpful and did a good job. More

by vkrohde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cailyn Dacus

Mar 31, 2025

Toyota of Easley responded

Thank you for your kind review. We are pleased that Cailyn took great care of you.

March 27, 2025

Dealership Rating
Employee Rating

Handle our small warranty work as true professionals. Ian took great care snd so did his group More

by mstddt252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Toyota of Easley responded

Thank you so much for the 5 stars. We appreciate your business.

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