Ian Goan

Just as bad as sister location, wasted our time in a trade blaming corporate but really just the guys at the other office; after viewing linkedin a bunch of trash lackeys. Wasted time twice, first tome trade blaming corporate but really just the guys at the other office; after viewing linkedin a bunch of trash lackeys. Wasted time twice, first tome didnt have the car there. second time, had car there but tried to scam us into a 18% interest rate (already prior customers scammed into a 9% interest rate) all cars with collisions or structural damage, told them DO NOT WASTE MY TIME; there nerve day before thanksgiving and then having the nerve to ask for 500 down at the last minute dragging us out lying about docusign; and to top it off car was pulled down from getting all new brakes and new tires on trade which cost me a month of scheduling for my current cars service just to drive it up there and play games and get almost scammed Save your time, money, and effort. Dodged a bullet and you should too, dont believe the texts they are all working the same tablet, they wont honor service agreements, they aren't talking to the banks, they aren't going to have anything ready they just have time to lie and lie more. More

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Lied to me about a vehicle being there to get me through the door and try to sell me different cars that were obviously not as good a deal. Told me to come test drive the car we agreed upon and assured me i the door and try to sell me different cars that were obviously not as good a deal. Told me to come test drive the car we agreed upon and assured me it was on the lot waiting for me and only AFTER i filled out paper work told me the car that they knew i was coming to test drive that day was sent to a different location coincidentally that same day. I believe the only reason they have such good ratings is because people are willing to overlook the old bait and switch scam and take a different vehicle. Either that or they come in without a specific car in mind which is strange because it defeats the purpose of the ability to browse their inventory and do a little research on the car before you show up. More

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Milad worked with us and was very professional and courteous He made the deal that we were looking for and got our payment within our budget courteous He made the deal that we were looking for and got our payment within our budget More

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Cary went above and beyond on getting me into a vehicle. I was unsure if I would be able to get into a vehicle after my car was repoed. Cary worked tirelessly to get me into a vehicle even after I left the I was unsure if I would be able to get into a vehicle after my car was repoed. Cary worked tirelessly to get me into a vehicle even after I left the dealership he still worked with the banks to make sure that I would be able to have a vehicle. More

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Great salesman Nick was a great salesman. He above & beyond to make sure I left with the car I wanted.I would recommend north coast auto mall to my family and friend Nick was a great salesman. He above & beyond to make sure I left with the car I wanted.I would recommend north coast auto mall to my family and friends. I will definitely tell them to speak to Nick. More

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