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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,670 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 27, 2026
Best place to get your services done.
Everyone is wonderful and always helpful with questions.
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by kathleen.soucek
Employees Worked With
Service department
April 13, 2026
The service manager at North Coast Cleveland Jack Skrant
was incredibly helpful and professional. Jack went above and beyond to make sure our car was serviced correctly and the problems were resolved. H
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by rlassiter1
Employees Worked With
Jack Skrant
April 08, 2026
Absolute worst place to deal with!
I have been waiting for a year for them to replace my charging pad, every time I contact them they say they ordered it and they sent it back because
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by Randazaied
Employees Worked With
Paul in service, worst customer service ever
Dealership Inventory (343 Vehicles)
2016 Jeep Grand Cherokee
used
Brilliant Black Crystal Pearlcoat exterior
Automatic
Rear-wheel Drive
Photos & Amenities
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Television
- Vending Machines
