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Ian Domiano
Refer Me
74 Reviews
Dealership Experience
7 yrs, 1 mo
Industry Experience
3 yrs
74 Reviews
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74 Reviews of Ian Domiano
November 22, 2024
I initially had a decent experience which quickly turned sour when Ian informed me the car would be sold for 43k and then Bobby slipped 46k into the paperwork. When I asked for clarification Bobby lied and sour when Ian informed me the car would be sold for 43k and then Bobby slipped 46k into the paperwork. When I asked for clarification Bobby lied and waved his hands stating 'it was taxes'. When I asked for paperwork outlining the sales price, I was informed by Bobby that 'our paperwork is a mess, I'll get that to you be end of day'. That 'end of day' turned into 'a few days' which turned into 'never'. I followed up multiple times be email, by phone and via Ian who just keep kicking the can down the road and who then ghosted my communications when I informed them I was going to pursue legal action. In addition to the above, the brand new car I bought (with less than 50 miles on it) was delivered to my door with the check engine light on by Ian. When I asked Ian when he arrived why the check engine light was on (I got a notification via the Dodge app when I had set up the day before at the dealership) he informed me it 'had been fixed'. As soon as I turned the car on I confirmed it had infact not been fixed. I then had to go back and forward with the service department for weeks who finally confirmed to me that the car was missing an O2 sensor and they eventually replaced it. The service department were supposed to call me when the part came in, the didn't. They were supposed to call me when the fix was done, they didn't. I had to keep calling them over and over again to get my service complete. Needless to say my experience at this dealership was nothing short of an absolute nightmare made all the worse by being blatantly lied to by both Ian and Bobby repeatedly. Both of these men should be reprimanded and I will be following up with legal action. More
by cobrien
Verified CustomerOther Employees Tagged: bobby Martinez
November 06, 2024
Mr. Wu and the service center provided me with excellent service. I am very grateful to them and will recommend this car to my friends. service. I am very grateful to them and will recommend this car to my friends. More
by genesisuniversum
Other Employees Tagged: Turgo Tropnasse, Nelson Santos, Giovanni Portorreal, Avi Babadjanov, Jamaine Alphonso, Rossenthal Fajardo, Jasir Eljaiek, Alston Wu, Salvatore Pirrone
October 26, 2024
I love this dealership that always take good care of my car and make sure I’m good . Great customer service. car and make sure I’m good . Great customer service. More
by TIJUANA953
Other Employees Tagged: Bob Kennedy, Brian Vincente, Jay Escobar
October 22, 2024
Stopped by to look at and learn more about used car options for new 17 year old driver. Ian was extremely patient & knowledgeable. I would definitely consider his services when the time or opportunit options for new 17 year old driver. Ian was extremely patient & knowledgeable. I would definitely consider his services when the time or opportunity arise. More
by lisa t
September 17, 2024
It was truly an amazing experience and everyone there was super knowledgeable and polite ty super knowledgeable and polite ty More
by tonyferrara
Other Employees Tagged: Turgo Tropnasse, Nelson Santos, Giovanni Portorreal, Avi Babadjanov, Jamaine Alphonso, Rossenthal Fajardo, Jasir Eljaiek , Ryan Dworkis
September 17, 2024
The service was quick and I got my car back way before the expected time which always is a plus! I’ll be back in a few months for another oil change! Thanks! the expected time which always is a plus! I’ll be back in a few months for another oil change! Thanks! More
by GabrielaJ
Other Employees Tagged: Bob Kennedy, Brian Vincente, Jay Escobar, Avi Babadjanov, Jamaine Alphonso, Rossenthal Fajardo, Jasir Eljaiek, Emilio Collado , Ryan Dworkis
July 26, 2024
Fast and efficient service. My oil change and tire rotation was handled as expected. Thanks! My oil change and tire rotation was handled as expected. Thanks! More
by jasonjstarling
Other Employees Tagged: Bob Kennedy, Brian Vincente, Jay Escobar
July 24, 2024
I always have a good experience dealing with the people at this dealer they always take care of me at this dealer they always take care of me More
by wbacchus
Other Employees Tagged: Turgo Tropnasse, Nelson Santos, Giovanni Portorreal, Avi Babadjanov, Jamaine Alphonso, Rossenthal Fajardo, Jasir Eljaiek , Ryan Dworkis, Julian Marun
July 09, 2024
This my 8th car I’ve purchased from bayside jeep. I’ve never had an issue and would completely recommend this dealership to anyone who wants a jeep . I’ve never had an issue and would completely recommend this dealership to anyone who wants a jeep . More
by chuck25
Other Employees Tagged: Matt Fass, Edwin Diaz , Sam
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