IT Norm Reeves

It's a little bit far for me, but I like the customer service and the salesmen I'm so grateful for him service and the salesmen I'm so grateful for him More

by seadahashim Verified Customer Verified Customer

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“I regret purchasing my 2026 Hyundai Palisade matte finish vehicle from Norm Reeves Hyundai Irving. The dealership did not adequately communicate the real-world maintenance limitations and ownership bu finish vehicle from Norm Reeves Hyundai Irving. The dealership did not adequately communicate the real-world maintenance limitations and ownership burden associated with matte paint finishes. Within days of ownership, I learned that standard car washes cannot safely be used; repairs and maintenance are significantly more difficult, and ownership requires constant specialized care. When I requested assistance shortly after purchase, the only option presented involved taking on substantial negative equity rather than working toward a reasonable exchange solution. Buyers considering matte paint should thoroughly research the long-term maintenance implications before purchasing.” . More

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We had a great experience at this dealership. The team was professional, friendly, and easy to work with from start to finish. They made the process smooth and stress-free, answered all our quest The team was professional, friendly, and easy to work with from start to finish. They made the process smooth and stress-free, answered all our questions, and never made us feel pressured. More

by SABI SHRESTHA Verified Customer Verified Customer

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Sevastian is awesome—the best salesperson I’ve ever met. Great experience. Highly recommend him to all my friends. Great experience. Highly recommend him to all my friends. More

by SHARONKHO88999 Verified Customer Verified Customer

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It was late my wife was not feeling well and they would not let us leave. At one point the sales person drove off with my wife in the car and did not tell me he was leaving. No one should ever go to Norm R not let us leave. At one point the sales person drove off with my wife in the car and did not tell me he was leaving. No one should ever go to Norm Reeves ever! More

by B_FARISH Verified Customer Verified Customer

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Kero is an exceptional professional. He was punctual, polite, and refreshingy honest throughout the entire process. I highly recommend him for a transparent and pressure-free car-buying He was punctual, polite, and refreshingy honest throughout the entire process. I highly recommend him for a transparent and pressure-free car-buying experience. Five stars More

by Paul Verified Customer Verified Customer

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I traded my 2023 Elantra for the 2025 Elantra and they did not pay it off as agreed. This damaged my credit score. The finance manager assured me he would take care of it when I went back to bring it to h did not pay it off as agreed. This damaged my credit score. The finance manager assured me he would take care of it when I went back to bring it to his attention but did not. More

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