Hugo Duran
Hugo Duran at M'Lady Nissan

Hugo Duran | Page 2

Product Specialist

M'Lady Nissan

5656 Northwest Highway
Crystal Lake, IL 60014

5.0
114 Reviews

With over a decade of experience in the automotive industry, I take pride in helping customers find the perfect vehicle with honesty, care, and bilingual support. Whether it’s your first car or your eighth, I’m here to make the process smooth, memorable, and tailored to your needs. At M’Lady Nissan, every handshake is the beginning of a lasting relationship.

5.0

114 Reviews

Write a Review

Dealership Experience

14 yrs

Industry Experience

14 yrs

Languages Spoken

English English

Spanish Spanish

114 Reviews of Hugo Duran

May 16, 2026

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Very easy experience as always, second time around with them. Trustworthy people that make it easy to do business More

by harlockvideoblog
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 21, 2026

M'Lady Nissan responded

Dear harlockvideoblog, Thank you for sharing your positive experience at M'Lady Nissan! We're thrilled to hear that your second experience with us was just as easy and enjoyable as the first. It’s wonderful to know that Hugo Duran and our team made the process simple and earned your trust. Repeat customers mean so much to us, and we truly appreciate your continued support and recommendation. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

April 30, 2026

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Came in on a random Thursday and walking out with a 2026 Sentra SV! Great experience overall with Hugo Duran! Talked some numbers and he made it happen for me! More

by Frankiesantana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2026

M'Lady Nissan responded

Dear Frankie, Thank you for sharing your experience at M'Lady Nissan! We love hearing that a random Thursday turned into you driving home in a brand new 2026 Sentra SV—congratulations! It’s great to know Hugo Duran provided such a positive experience and worked with you to make the numbers happen. We truly appreciate your recommendation and are glad everything from the sales process to financing met your expectations. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

April 26, 2026

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Hugo has been an amazing helper! He’s very knowledgeable and kind! I highly recommend him! More

by Miller
Recommend Dealer
Yes
Apr 27, 2026

M'Lady Nissan responded

Dear Miller, Thank you for sharing your experience at M'Lady Nissan! We're thrilled to hear that Hugo provided such knowledgeable and kind service, and that he made a great impression during your visit. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

April 20, 2026

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I leased my first car from Hugo in 2014 and have since bought 4 brand new cars from MLady. I love that when I go to MLady they all remember me and know that I dont handle making the decision in a rush. Be More

by Tiffany Dzitkowski
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 21, 2026

M'Lady Nissan responded

Dear Tiffany, Thank you so much for your continued loyalty and for sharing your experience with M'Lady Nissan! It truly means a lot to us that you’ve trusted us since 2014 and have now purchased four new vehicles with our team. We’re thrilled to hear that Hugo, Scott, Ryan, and the rest of our team have consistently made you feel comfortable, respected, and never pressured throughout the process. Creating a welcoming environment—especially one where you can take your time and feel confident in your decisions—is exactly what we strive for. Your kind words about being recognized and taken care of each time you visit mean the world to us. We sincerely appreciate your recommendation and look forward to continuing to serve you for many years to come. If you ever need anything, please don’t hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

April 04, 2026

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Me and my family have bought alot of cars from hugo and my lady nissan staff is always friendly and the experience is always great. Hugo takes his time tibshow you all the cars and deals and always goes ab More

by Jaymeza63
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 06, 2026

M'Lady Nissan responded

Dear Jaymeza63, Thank you so much for your continued loyalty to M'Lady Nissan! We truly appreciate you and your family choosing us time and time again. We're thrilled to hear that Hugo has consistently provided a great experience by taking the time to show you all your options and working hard to get you the best possible deal. It’s also wonderful to know that our entire team, including Scott, Drew, and Tommy, helped make your visit friendly and smooth from start to finish. Your trust and recommendation mean a lot to us, and we’re honored to be your go-to dealership. We look forward to continuing to serve you and your family for many years to come! If you ever need anything, please don’t hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

March 28, 2026

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M’Lady Nissan is my favorite dealership, all the staff are friendly, honest and professional from the president (boss) the staff and all the way to the service department. More

by Adrian
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Recommend Dealer
Yes
Mar 28, 2026

Adrian responded

Got it

March 28, 2026

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I had an excellent experience purchasing my car, and a big part of that was thanks to Hugo Duran. From the moment I walked in, Hugo was friendly, professional, and genuinely focused on helping me. He t More

by Ashley
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Hummel, Ryan Marciciak

Mar 30, 2026

M'Lady Nissan responded

Dear Ashley, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you had an excellent car-buying experience and that Hugo Duran played such a big part in making it happen. It’s wonderful to know that Hugo was friendly, professional, and truly focused on helping you every step of the way. Taking the time to answer questions, explain everything clearly, and ensure a smooth and stress-free process is exactly the level of service we strive to provide. We also appreciate you recognizing his patience and attention to detail—it truly makes a difference. Your recommendation means a lot to us, and we’re proud to have Hugo on our team. Congratulations on your new Nissan! If you need anything at all, please don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

February 06, 2026

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I can’t say enough about M’Lady Nissan. This is my 5th car that I have purchased from them. Hugo Duran is your guy. He’s kind, professional and attentive to his customers. So if you are in More

by rosiog082478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2026

M'Lady Nissan responded

Dear rosig082478, Thank you so much for your continued loyalty and for sharing such a wonderful review! We are truly honored that this is your 5th vehicle purchased with us at M’Lady Nissan. That means more to us than we can say. We’re thrilled to hear that Hugo Duran continues to provide you with kind, professional, and attentive service. He truly cares about his customers, and your recommendation speaks volumes. We also appreciate the recognition of our team members who helped make your experience a great one. Your trust and recommendation mean everything to us. If you ever need anything at all, please don’t hesitate to reach out. Thank you again for choosing M’Lady Nissan—we look forward to many more years of working with you! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

January 10, 2026

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Un excelente servicio de parte de nuestro amigo Hugo y todo el equipo, son verdaderamente una excelencia al momento de hacer todo el proceso. Recomiendo al 100% More

by Julio Méndez
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 12, 2026

M'Lady Nissan responded

Estimado Julio, ¡Muchas gracias por compartir tu excelente experiencia en M'Lady Nissan! Nos alegra saber que Hugo y todo el equipo te brindaron un servicio de excelencia durante todo el proceso. Tu recomendación al 100% significa mucho para nosotros. Si en el futuro necesitas algo más, no dudes en contactarnos. ¡Gracias por elegir M'Lady Nissan! Atentamente, Kamil Zlahoda Gerente de Ventas M'Lady Nissan www.mlady.com

January 02, 2026

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I had an excellent experience at this dealership. The team was welcoming, knowledgeable, and took the time to answer all my questions. Everything was explained clearly, and I never felt pressured. Th More

by Christian Fierros
Recommend Dealer
Yes
Jan 06, 2026

M'Lady Nissan responded

Dear Christian, Thank you for your fantastic review and for choosing M'Lady Nissan! We're so glad to hear that your experience with our team was welcoming, informative, and completely pressure-free. It’s great to know that everything was explained clearly and the process was smooth from start to finish. We truly appreciate your recommendation and are grateful for the opportunity to assist you in finding the right vehicle. If you ever need anything in the future, we’re here for you! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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