Hugo Ayala
Hugo Ayala at Ray Chevrolet

Hugo Ayala | Page 12

Sales

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

Contact Me
4.9
589 Reviews

I thrive on making your Vehicle Purchase one to remember. Hassle free experience through a dealership you can trust. 2017 Dealer Of The Year Award Winner!!

Dealership Experience

22 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.9

589 Reviews

Write a Review

589 Reviews of Hugo Ayala

September 30, 2021

Dealership Rating
Employee Rating

Hugo is very professional, kind and courteous. I would highly recommend him if you are looking to purchase a vehicle. More

by askwhy2dec
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Ray Chevrolet responded

Thank you for leaving Hugo this kind review and recommendation! We are pleased that he could be of remarkable assistance to you throughout your visit! We greatly appreciate the opportunity to do business with you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Hugo or the team may help you with!

September 17, 2021

Dealership Rating
Employee Rating

John and his team work to find us a 2022 TrailBlazer. With limited inventory the perfect active TrailBlazer was found. Financing was a breeze. John made us feel comfortable with the process with no pres More

by fritzwjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Lesniak

Sep 20, 2021

Ray Chevrolet responded

Congratulations on your new 2022 Chevrolet Trailblazer! We are overjoyed that our team could make things happen for you and make your overall experience both smooth and successful! We appreciate you taking the time to leave us this excellent review, and we are so excited for you to enjoy your new ride!

September 14, 2021

Dealership Rating
Employee Rating

excellent work very friendly people i am very satisfied with their work i am recommended 100% More

by Jesus Montes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera

Sep 14, 2021

Ray Chevrolet responded

Jesus, Thank you so much for your positive review and recommendation! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! We wish you the safest of travels and hope to see you again the next time your vehicle is ready for service!

September 11, 2021

Dealership Rating
Employee Rating

The very best customer service experience I could have ever asked for especially from Hugo and Luis couldn't have asked for better people to work with!!! More

by Batterytony33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera

Sep 13, 2021

Ray Chevrolet responded

Thank you so much for your 5-star review. We appreciate your business and are pleased that we could provide you with the quality service that you so much deserve. We couldn't be more pleased to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

July 22, 2021

Dealership Rating
Employee Rating

Great price and found me extra discounts. The only place that has the car I was looking for. I traveled over an hour to get this car! More

by ishmath
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Jensen

Jul 23, 2021

Ray Chevrolet responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you and provide you with the perfect vehicle, deal, and overall experience. Your satisfaction is of the utmost importance to us, and we can't wait for you to enjoy your new ride!

June 15, 2021

Dealership Rating
Employee Rating

Hugo was great. He was the only person at the dealership that was in it to please the customer. Great employee! Has a lease I needed out of to buy the new vehicle. They led me to believe they would take More

by dougtasson
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: George Gigovski, Ryan Borke

Jun 30, 2021

Ray Chevrolet responded

Thank you for taking the time to share this feedback. We are sorry to hear of your recent negative experience, and we apologize for the frustration and inconvenience that resulted from your visit to our dealership. We are pleased to know that Hugo took great care of you though you deserve to have had a 5-star experience all-around. If you are willing, please contact me at your convenience at (847)587-3300 or bfarrar@raychevrolet.com. Your satisfaction is important to us, and I hope for an opportunity to make things right. Best Regards, Brian Farrar - Sales Manager

Jul 06, 2021

dougtasson responded

I have nothing more to share our deal is complete. Just wish it would have happened as discussed prior to us arriving. Considering you were only 340.00 from honoring what was said seems like a small price. But it’s done now.

May 22, 2021

Dealership Rating
Employee Rating

Hugo Ayala did a wonderful job for me buying my 2021 Silverado work truck.. he was very prompt and explained each step he was taking to ensure a quick and easy sale..he was very generous in running to t More

by mmenke74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 20, 2021

Dealership Rating
Employee Rating

They have great service, very friendly, reasonable priced, process was very quick and painless, if you are looking for a great used car, you should stop by. More

by omarruiz88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 08, 2021

Dealership Rating
Employee Rating

Great customer service, drove from out of state to get the vehicle and they had all of the paperwork ready to go. They made sure that the vehicle looked great and was very clean! Everyone was very friendl More

by Cayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 12, 2021

Ray Chevrolet responded

Cayla, thank you for the great review of our dealership. We are so pleased to hear that your experience with Hugo was so wonderful and well worth the drive. We look forward to serving your future automotive needs.

April 28, 2021

Dealership Rating
Employee Rating

Hugo was very responsive and returned all our calls, keeping us in the know, every step of the purchasing process. We are happy with the purchase. More

by oadel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Ray Chevrolet responded

Oadel, thank you for your time and feedback. We are delighted to hear that your shopping experience with Hugo was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

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