Hugo Ayala
Hugo Ayala at Ray Chevrolet

Hugo Ayala

Sales

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

Contact Me
4.9
565 Reviews

I thrive on making your Vehicle Purchase one to remember. Hassle free experience through a dealership you can trust. 2017 Dealer Of The Year Award Winner!!

Dealership Experience

21 yrs, 7 mos

Languages Spoken

Spanish Spanish

4.9

565 Reviews

Write a Review

565 Reviews of Hugo Ayala

August 08, 2025

Dealership Rating
Employee Rating

This was an amazing dealership. They provided ample help with the entire car buying process!! More

by JMENDLIK06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnold Hernandez

Aug 08, 2025

Ray Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ray Chevrolet! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 30, 2025

Dealership Rating
Employee Rating

Ray Chevrolet was great to deal with on our new truck purchase. Hugo is the best! More

by LAURAPAGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2025

Ray Chevrolet responded

Thank you for choosing Ray Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 02, 2025

Dealership Rating
Employee Rating

The first 30 seconds at Ray Chevrolet were more positive than the 2 hours I spent at a different dealership in the city. From the admin staff, to the salesmen, to the finance guys— everyone was so kind. Eve More

by NKAUFMAN0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oliver Gigovski , DJ, Evelyn, Carrie

Jul 02, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 27, 2025

Dealership Rating
Employee Rating

If integrity is important to you as it is to me do not do business with Ray Chevrolet. I put a deposit on a truck May 12. At 9:30 at night June 2 which is the last day of their financial before the new promo More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Arnold Hernandez

Jul 02, 2025

Ray Chevrolet responded

Hi Tom: We apologize for your negative experience. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to reach out to our General Manager, George directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. .

June 03, 2025

Dealership Rating
Employee Rating

Hugo was incredible! Very knowledgeable and friendly and made for an enjoyable transaction. Would recommend to anyone looking to purchase a new vehicle! More

by aschmit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2025

Ray Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 30, 2025

Dealership Rating
Employee Rating

Worst car buying experience I have had. Was passed around to several different people. Multiple of the people were rude and not respectful of my time. The only person who was good was More

by ericekman587
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Oliver Gigovski

Jun 03, 2025

Ray Chevrolet responded

Thank you, Eric, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address any concerns you may have? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure that the same issue doesn't continue to happen. We apologize for your negative experience. Please reach out to our General Manager, George.

May 15, 2025

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Employee Rating

There was really good customer service and they would always be available to answer any questions. More

by mtighe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 07, 2025

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Employee Rating

Great people to work with, everything was done with perfection!!! Would definitely buy again from this store More

by guydsnow1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2025

Ray Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

April 25, 2025

Dealership Rating
Employee Rating

Hugo and the rest of the team were fantastic to work with! I would definitely recommend to friends and family More

by RPJAHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2025

Ray Chevrolet responded

Thanks for sharing about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

April 08, 2025

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Employee Rating

I had a wonderful experience at Ray Chevrolet. Staff was helpful and supportive.Would recommend them again More

by lvonbergen81
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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