Hugo Ayala

The first 30 seconds at Ray Chevrolet were more positive than the 2 hours I spent at a different dealership in the city. From the admin staff, to the salesmen, to the finance guys— everyone was so kind. Eve than the 2 hours I spent at a different dealership in the city. From the admin staff, to the salesmen, to the finance guys— everyone was so kind. Evelyn, Carrie, Hugo, Oliver, and DJ were all awesome. These are real, down to earth people who will treat you with respect, honesty, kindness and care— totally worth the drive from downtown Chicago. They worked hard to get us to our desired monthly payment on our beautiful 2025 Chevy Trax, and it resulted in the most relaxed and fun time I’ve ever had spending $30,000 😂 Whether it’s your first time buying a car (like me) or you’re a seasoned car owner, I absolutely recommend Ray Chevrolet for a smooth, cooperative and comfortable car buying experience! More

by NKAUFMAN0 Verified Customer Verified Customer

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If integrity is important to you as it is to me do not do business with Ray Chevrolet. I put a deposit on a truck May 12. At 9:30 at night June 2 which is the last day of their financial before the new promo business with Ray Chevrolet. I put a deposit on a truck May 12. At 9:30 at night June 2 which is the last day of their financial before the new promotions come out. I got a phone call from Arnold the manager wanting to complete financing. I told him it was not appropriate to try to push that late. Last month it was 0% financing this is 2.9% financing plus, I also lost $2000 Chevrolet incentives.So the truck was finally delivered to Chevrolet this is not Ray Chevrolet's lot. This is the lot where they transfer all of to the different dealerships. And at that lot the tires were stolen that is not Ray Chevrolet's fault but what is their fault is lyingto me when they knew full well what was going on with the truck. I asked Arnold the manager what was going on and he told me he had no idea when he 100 what was going onhe has no integrity. As far as the salesman goes Hugo in a month and a half. I never once spoke with him. I would call this dealership and they would hang up on me or they would tell me they were going to call back and never did this happened at least 10times probably more without a doubt the most unprofessional car dealership I have ever had the displeasure of dealing with. They have no integrity in my eyes are no better than a used car lot buyer beware. I gave them a deposit May 12 it is June 27 and I told them today to refund my money. I have purchased a truck elsewhere. I have also filed a complaint with Chevrolet. Not that it will do much good. More

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Hugo was incredible! Very knowledgeable and friendly and made for an enjoyable transaction. Would recommend to anyone looking to purchase a new vehicle! Very knowledgeable and friendly and made for an enjoyable transaction. Would recommend to anyone looking to purchase a new vehicle! More

by aschmit Verified Customer Verified Customer

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Worst car buying experience I have had. Was passed around to several different people. Multiple of the people were rude and not respectful of my time. The only person who was good was Was passed around to several different people. Multiple of the people were rude and not respectful of my time. The only person who was good was Hugo and I didn’t talk or meet him unit the day I flew in to pick up the truck. More

by ericekman587 Verified Customer Verified Customer

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There was really good customer service and they would always be available to answer any questions. always be available to answer any questions. More

by mtighe1 Verified Customer Verified Customer

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Great people to work with, everything was done with perfection!!! Would definitely buy again from this store perfection!!! Would definitely buy again from this store More

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Hugo and the rest of the team were fantastic to work with! I would definitely recommend to friends and family with! I would definitely recommend to friends and family More

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I had a wonderful experience at Ray Chevrolet. Staff was helpful and supportive.Would recommend them again Staff was helpful and supportive.Would recommend them again More

by lvonbergen81 Verified Customer Verified Customer

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The dealership has professional, knowledgeable and friendly staff who work as a team to provide excellent quality and value making those needed visits as pleasant as possible friendly staff who work as a team to provide excellent quality and value making those needed visits as pleasant as possible More

by ljking6 Verified Customer Verified Customer

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Have been buying vehicles from Ray since he opened in 1991! Always an EXCELLENT experience! And always refer friends and Family. 1991! Always an EXCELLENT experience! And always refer friends and Family. More

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