![Howard Shorter at Gunn Honda](http://cdn-user.dealerrater.com/images/dealer/19284/employees/576a7bd6471f.jpg)
46 Reviews
Write a ReviewDealership Experience
30 yrs, 9 mos
Industry Experience
30 yrs, 9 mos
Languages Spoken
English
46 Reviews of Howard Shorter
February 07, 2025
I am thrilled to share my experience with Gunn Honda of San Antonio, Texas, which has consistently provided outstanding customer service throughout my interactions with them. Most recently, I brought my 20 San Antonio, Texas, which has consistently provided outstanding customer service throughout my interactions with them. Most recently, I brought my 2019 Honda Passport in for a recall repair, and the service team exceeded my expectations once again. From the moment I arrived, the staff was welcoming and attentive. They took the time to explain the recall details and the steps involved in the repair, ensuring I felt informed and confident in their expertise. The repair was completed efficiently, and I appreciated the regular updates on the progress. They made the entire process seamless and stress-free. Additionally, my past buying experiences at Gunn Honda have been exceptional. When I purchased my 2019 Honda Passport and my 2017 CR-V, the sales team was knowledgeable, patient, and never pushy. They listened to my needs, helped me find the perfect vehicles, and made the financing process smooth. Overall, I can't recommend Gunn Honda highly enough. Their commitment to outstanding customer service, both in sales and service, has made me a loyal customer. Whether for a recall repair or purchasing a new vehicle, you can expect a top-notch experience at Gunn Honda! More
January 31, 2025
We were only “looking” at new cars when we happened to venture into Gunn Honda. My experience was very positive. We worked with the salesman, Howard, and he was so positive and so helpful. The process was venture into Gunn Honda. My experience was very positive. We worked with the salesman, Howard, and he was so positive and so helpful. The process was very simple and didn’t take much time at all. I would highly recommend Gunn Honda for your next automotive purchase! More
Other Employees Tagged: Kevin Monreal
November 21, 2024
Have bought cars from Gunn for well over 30 years . Always very happy. Most recent purchase was with Howard S. Not happy with him. Throughout sales process Howard tried to move me towards what benefitt Always very happy. Most recent purchase was with Howard S. Not happy with him. Throughout sales process Howard tried to move me towards what benefitted him, not me , the customer. Even argued about a small warranty issue after the sale. Very unpleasant experience. Would not buy from him again. Everyone else -top notch, including the GM -Mark H. More
August 28, 2024
GOLD team Rosa is very helpful and always accommodates the customers need and very attentive! the customers need and very attentive! More
Other Employees Tagged: Rosa Rodriguez
July 23, 2024
One simple price is good, but they screwed me on my trade. Wouldn’t even pay KBB average. We were just tired of fighting. trade. Wouldn’t even pay KBB average. We were just tired of fighting. More
Other Employees Tagged: Michael Lents, Kevin Monreal, Pedro Perez, Manny Morin
April 12, 2024
RJ was a great sales person, informative, considerate and listened well. I appreciated his help and patience explaining things about the cars. listened well. I appreciated his help and patience explaining things about the cars. More
Other Employees Tagged: Pedro Perez , RJ
March 19, 2024
We have purchased and maintained 5 vehicles from Gunn Honda and 3 vehicles from Gunn Dodge. Gunn has proven to out perform any other dealership that I have experienced. Gunn Honda’s staff has demonstra Honda and 3 vehicles from Gunn Dodge. Gunn has proven to out perform any other dealership that I have experienced. Gunn Honda’s staff has demonstrated a knowledgeable, informative, and non hurried approach in the showroom. Howard Shorter (sales) has been our go to expert. Joe Esparza (service) demonstrates a caring presence, even when revealing financial repair news. During our last service visit, Rosa shared the itemized warranty services that were completed and revealed a recall that was also completed. More
Other Employees Tagged: Rosa Rodriguez , Joe Esparza
June 22, 2023
Howard was great and helped me choose the right car for my budget. Thank you! my budget. Thank you! More
Other Employees Tagged: Patrick Ford