Howard Marfell

This dealership has fast & polite service. Never had a problem, waiting room is always neat & clean with coffee. Never had a problem, waiting room is always neat & clean with coffee. More

by RICHARDZACCARDI Verified Customer Verified Customer

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Subaru Service Advisor Mike is great. Only concerns is tech often, leaves something off the car, this time was a valve cover. Little things like that are an annoyance. Also, I do not l Only concerns is tech often, leaves something off the car, this time was a valve cover. Little things like that are an annoyance. Also, I do not like the policy of adding 3% to credit card transactions, credit cards are a cost of doing business and penalizes those of a more limited budget who also might have older cars with more costly maintenance. The price for most recommended repairs keeps going up and is not cheap. Having to pay additional allowance fee if one needs to or chooses to pay over time makes one consider other options when deciding if will use this dealership for service or chose another dealership that simply avmccepts credit cards without charging an extra fee. More

by MLBEARDSLEY Verified Customer Verified Customer

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Starting with no wait, and friendly, knowledgeable service advisors; and ending with a Subaru Forester that purrs and has plenty of strong acceleration and braking. I wouldn't go anywhere else 😀 service advisors; and ending with a Subaru Forester that purrs and has plenty of strong acceleration and braking. I wouldn't go anywhere else 😀 More

by MACNME2001.LM Verified Customer Verified Customer

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This is the second Subaru I purchased from this dealership. My first purchase was a 2018 Outback when the dealership was Cannon Subaru. However, I have moved to North Florida so unfortunately, I wi dealership. My first purchase was a 2018 Outback when the dealership was Cannon Subaru. However, I have moved to North Florida so unfortunately, I will not be back for service unless it is an unusual circumstance. More

by ELLIE_CALLING Verified Customer Verified Customer

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Amazing every time! Always go above and beyond for me. Always very kind and fast Always go above and beyond for me. Always very kind and fast More

by NINAE.BOYLE84 Verified Customer Verified Customer

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I did my car shopping for my Subaru Outback Wilderness model mostly via email and texting. They were very responsive and answered all my questions in a timely manner. Howard Marfell our sales person was v model mostly via email and texting. They were very responsive and answered all my questions in a timely manner. Howard Marfell our sales person was very professional and easy to work with. No sales pressure because he knew exactly what I was looking for. Jessica Kent our finance manager was very knowledgeable and pleasant to work with also. Although she kept pushing their extra warranty to me which I felt awkward about. More

by BHAVESH51174 Verified Customer Verified Customer

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Very organized, very professional, on time service. Everything was explained before and after the service. Everything was explained before and after the service. More

by WRYE42 Verified Customer Verified Customer

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Lakeland handled all the paperwork for an out of town purchaser including tag transfer and title. Financing was with my bank and the paperwork was signed so quick and easy. I love The service provided purchaser including tag transfer and title. Financing was with my bank and the paperwork was signed so quick and easy. I love The service provided by Lakeland! Thank you so much! More

by SASHSHAY Verified Customer Verified Customer

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Howard did a great job helping me find my new Subaru. He was very responsive. The drop downs won’t let me select Subaru, so I had to select Buick. He was very responsive. The drop downs won’t let me select Subaru, so I had to select Buick. More

by SANDYRANAETHOMAS Verified Customer Verified Customer

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I had an excellent experience purchasing my Subaru thanks to Howard and Jessica Kent. Howard was knowledgeable, competent, and always communicated within a reasonable time frame. He worked diligently with my to Howard and Jessica Kent. Howard was knowledgeable, competent, and always communicated within a reasonable time frame. He worked diligently with my budget, making the process smooth and stress-free. Jessica, the finance manager, also played a crucial role in making this a pleasant experience. She answered all of my questions and alleviated my anxiety about making such a big purchase. I highly recommend both of them for their professionalism and dedication to customer satisfaction! More

by GMEADOWS5 Verified Customer Verified Customer

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