Andrew Rodriguez

Do not trust the sales process at Subaru Buick Cadillac Lakeland. My wife and I walked into this dealership (June 2026) completely prepared to sign the paperwork and purchase a 2026 Buick Enclave Avenir. W Lakeland. My wife and I walked into this dealership (June 2026) completely prepared to sign the paperwork and purchase a 2026 Buick Enclave Avenir. We had done our due diligence, researched the market, and were ready to make a deal. When the sales representative brought the out-the-door pricing sheet to the desk, I naturally pulled out my phone to take a picture of the paperwork for my personal records. I just wanted to track the math and make sure there were no hidden fees. Instead of acting like a professional closing a high-end deal, the sales rep became extremely hostile and defensive. He explicitly told me I wasn't allowed to photograph the quote and actually accused me of creating "different profiles" online. Like any smart consumer, I used different tools to do my research—Carfax, CarGurus, TrueCar, etc. How those third-party sites work on the backend isn't my problem; I'm just a consumer trying to purchase a vehicle. But he treated me like I was doing something illegal just for shopping around. I'm an engineer. In my profession, doing comprehensive research and verifying math is called basic due diligence. To have a dealership employee look a ready-to-buy customer in the eye and treat them with such disrespect simply because they are educated and want to document the numbers is absolutely absurd and completely unacceptable. If a dealership gets this defensive over a customer taking a picture of an out-the-door quote, it tells you everything you need to know about how they do business. We immediately got up and walked out. If they treat customers this terribly in the sales department, I can only imagine how bad the service department must be. I even sent an email directly to the General Manager regarding this situation, and I have received absolutely no reply. They really don't care about the customer at all. Bottom line: If you are an educated customer who expects respect and transparency—and doesn't want to be made to feel like a criminal—go somewhere else. But sure, if you want to get ripped off, go ahead and buy a vehicle here. Don't ask any questions, skip your due diligence, and blindly sign whatever price they put in front of you. Avoid this place at all costs. More

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Had a great experience at Lakeland Buick purchasing a car for my mother. Andrew did a great job walking us through the process and showing us around the vehicle. Would recommend Lakeland Buick for my mother. Andrew did a great job walking us through the process and showing us around the vehicle. Would recommend Lakeland Buick More

by BETH.JOLLEY Verified Customer Verified Customer

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Called Andrew on the 6th of November told him our situation with another dealership . He had everything done and ready by 12pm that day . Excellent service ! situation with another dealership . He had everything done and ready by 12pm that day . Excellent service ! More

by RTORRIE815 Verified Customer Verified Customer

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We wanted to look at a pre-owned vehicle on a Sunday. I called and learned this dealership is not open on Sundays. I was transferred to Andrew who worked with me and my husband so we could see the vehicl I called and learned this dealership is not open on Sundays. I was transferred to Andrew who worked with me and my husband so we could see the vehicle shortly before closing time on Friday evening. Andrew also worked with us through text and phone for pre-approval for financing, trade in value, and responding to questions we had. Once we arrived at the dealership, Andrew had the vehicle waiting for us to see and drive, just as he said he would. By the time we did all of this, it was after closing time. However, Andrew and the Jessica, in financing, stayed with us until +/- 10 pm to finalize the sale of the vehicle we went to look at. Throughout this process, we never felt pressured to purchase any vehicle. My husband was so pleased with the process and dealership; he even asked Andrew to be on the lookout for a specific vehicle that he may want to purchase. After the sale, the General Manager reached out to check in on our buying process, satisfaction, and answer any questions we had. More

by Remarkd Verified Customer Verified Customer

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We purchased a 2026 Buick Enclave. This was one of the best vehicle buying experiences we have had and we have purchased too many vehicles-LOL. Anyway, I never felt pressured. Our sale This was one of the best vehicle buying experiences we have had and we have purchased too many vehicles-LOL. Anyway, I never felt pressured. Our salesman, Andrew Rodriguez, was patient, knowledgeable, and pleasant to work with. Jessica in finance was great to work with too! We are very pleased with our purchase and the awesome experience makes it that much better! More

by Woods Family Verified Customer Verified Customer

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I loved the ease of buying my new buick envision. Andrew and Fred were nice. I didn't get any pressure from either men to purchase a vehicle. The pace moved at my speed. Definitely recommend Lakela Andrew and Fred were nice. I didn't get any pressure from either men to purchase a vehicle. The pace moved at my speed. Definitely recommend Lakeland Subaru Buick Cadillac. More

by TCLEVIDENCE58 Verified Customer Verified Customer

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Amazing every time! Always go above and beyond for me. Always very kind and fast Always go above and beyond for me. Always very kind and fast More

by NINAE.BOYLE84 Verified Customer Verified Customer

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The buying experience was excellent l was treated like family especially the sales people like Matthew and the finance manager miss Jessica Kent . Thanks family especially the sales people like Matthew and the finance manager miss Jessica Kent . Thanks More

by RAY.HAYER Verified Customer Verified Customer

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Very good experience with this dealership. The team went above and beyond to make sure our purchase was seamless The team went above and beyond to make sure our purchase was seamless More

by WEIRISLANDER17 Verified Customer Verified Customer

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Vehicle advertised online was there when we arrived. We were greeted promptly and got down to business. After the test drive we sat down to crunch numbers and within no time agreed on a fair price. Over We were greeted promptly and got down to business. After the test drive we sat down to crunch numbers and within no time agreed on a fair price. Overall experience was great and will do business with this dealer again. More

by NICHOLAS.WLEKLINSKI Verified Customer Verified Customer

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