Hitoshi Delica
Hitoshi Delica at INFINITI of Lynnwood
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Hitoshi Delica

Sales and Finance

INFINITI of Lynnwood

17305 WA-99
Lynnwood, WA 98037

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4.7
40 Reviews
4.7

40 Reviews

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40 Reviews of Hitoshi Delica

November 02, 2024

Dealership Rating
Employee Rating

Had a very positive experience (great deal, responsive, proactive updates / communication) buying a new QX60 from Infiniti of Lynnwood. More

by sujitvk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2024

INFINITI of Lynnwood responded

Thank you so much for your wonderful review! We're glad to hear that you found a great deal and appreciated the responsive communication from our team. Your complete satisfaction is our ultimate goal, and we're committed to providing exceptional service at every step. If you have any questions or co ncerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 29, 2024

Dealership Rating
Employee Rating

Great customer service, friendly, responsive, and timely in all aspects. The concierge service is above par. More

by lillianquam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

INFINITI of Lynnwood responded

Thank you for your wonderful review Lillian! It's always great to hear that we're making a positive impact on our customers. We're so happy you were pleased with our customer service and concierge service. We'll be sure to share your feedback with our team. Thank you so much for choosing INFINITI of Lynnwood! We value you, your business, and look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 23, 2024

Dealership Rating
Employee Rating

Friendly,listen, respectful,no “hard sell or pushy behavior “ very good. Love the product, very well explained. Willingness to work with the customer. More

by ROSLYNV92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience with us! We're truly delighted to hear that your interactions were respectful and friendly, that the vehicle was well explained. We are especially happy to hear that you love the product! Thank you so much again for your kind wo rds, we look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 21, 2024

Dealership Rating
Employee Rating

Worst car buying experience ever and I bought please of cars out of state Javier and Mario where very unprofessional and did not disclose what I was buying When the contracts where signed they acted like More

by Mchml5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 24, 2024

INFINITI of Lynnwood responded

We are truly sorry to hear about your negative experience. Your feedback is extremely valuable to us, and we take these concerns very seriously. We understand the car buying process can be stressful, and we strive to make it as smooth as possible. We would like to investigate this matter further to understand what went wrong. Please reach out to us directly at your convenience so we can discuss your concerns and find a solution. We can be reached at (425) 563-6600. Thank you very much for taking the time to leave your feedback with us.

October 11, 2024

Dealership Rating
Employee Rating

Very helpful great help def recommended thank you for everything was professional and quick and understanding More

by SVETAPANFILOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to write us a review Svetapanfilov! We are really glad to hear that our service was helpful and professional. Your positive feedback means a lot to us and we are very grateful for your kind comments and recommendation. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 09, 2024

Dealership Rating
Employee Rating

Everyone here is very nice and helpful. Their service is excellent and they take care of you the moment you enter the door. More

by ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Rodriguez, Javier Martinez , Marlaina

Oct 09, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us a review Ant! We're thrilled to hear about your positive experience. Your kind words about our team and service mean a lot to us. We're committed to providing exceptional customer service to every guest who walks through our doors. It is wonderful to know that our efforts were appreciated. Thank you again for taking the time to share your review. We look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 04, 2024

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Employee Rating

Very professionals, the process was very easy and smooth, good prices and great vehicles, I’m very satisfied with my purchase. More

by jnikomartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

INFINITI of Lynnwood responded

Hi Jnikomartinez, congratulations to you! Thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy to hear that we made the process easy, smooth, and that you are satisfied with your purchase! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 03, 2024

Dealership Rating
Employee Rating

It was the fastest and easiest purchase I've ever made at a dealership. They were super helpful and explained in detail on how my transaction would realistically work and went out of their way to help make More

by quattrokai18t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

INFINITI of Lynnwood responded

Quattrokai18t, we are so pleased you enjoyed your visit to INFINITI Of Lynnwood! We're very glad to hear that our team was able to break down what your purchase would look like in a way that's easy to understand, and that works for you! Please let us know if there is anything else we can do for you; If you have any questions or concerns that arise, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 26, 2024

Dealership Rating
Employee Rating

I had a great experience with everyone at the dealership! They worked with me to secure the car I wanted, before I was even able to view it in person. Javier was with me the entire way, sending photos, and k More

by RobertFrost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

INFINITI of Lynnwood responded

Hi Robertfrost, we are very happy Javier, Mario, and Hitoshi provided you with such a positive experience! Congratulations to you on your vehicle, and thank you so much for taking the time to share your experience with us. We are delighted to hear that the buying and paperwork process went so smoothly! We look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 22, 2024

Dealership Rating
Employee Rating

The experience was fast and efficient. Friendly and helpful staff. Transparent negotiations. Great vehicle that we are very happy with. More

by rodtoll
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Lonsdale

Oct 07, 2024

INFINITI of Lynnwood responded

Hi Rodtoll, thank you so much for taking the time to leave us a review at Infiniti of Lynnwood! We are so pleased to hear that you found our staff friendly and helpful, and we are so glad that you found the negotiating terms to be clear and transparent. Congratulations to you! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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