Herschel Brown

These people will rip you off and cry racism if you ask for aless rude or obnoxious salesperson. Plus they ask you if a part of the vehicle that missing or damaged (ex. Sun visor, seatbelt clip, door seal for aless rude or obnoxious salesperson. Plus they ask you if a part of the vehicle that missing or damaged (ex. Sun visor, seatbelt clip, door seals. Etc ) is important to you and when you reply "yes, they're safety features" they scream at you "racist" or "dumbxxxx" (even though you didn't say anything racist to the salesperson). Also when asks about mechanical/control problems inside car they say "it's a after-market product (when it is obvious it's standard equipment) and what do you xxxxing expect for the near Brand new price you're paying (we do have a service department that could charge you another $8,000 to fix it you dumbxxxx). I'm telling all my friends, coworkers, church people,and neighbors NOT TO BUY OR GET YOUR CAR REPAIRS AT EDDIE'S TOYOTA. I'VE already told Mom to get rid of her Toyota Corolla and go with another vehicle manufacturer due to this enormous amount of disrespect by EDDIE'S TOYOTA employees. More

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Never received my Nissan’s inspection report. Supposed to get email but never get any response. Rude Supposed to get email but never get any response. Rude More

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Looking for a new car me and my husband went to browse on what different cars we were looking into. We went to eddies and test drive a SUV when we got back to the building me and my husband went to browse on what different cars we were looking into. We went to eddies and test drive a SUV when we got back to the building we asked the rep for his business card, he immediately tried to force us to buy the car, kept on throwing up more and more deals when we proceeded to tell him no we we were not interested in buying. He even proceeded to get his manager who did the same thing, tried to throw deals at us to buy! We told the guy we would come back and would come to him personally when we were ready to buy and the rep told us that he would not be there if we don't buy the car today because he would be unable to meat his quota for the month!!!!! VERY unprofessional to make a customer feel pressured to buy a car from a dealer ship like that! I have never had that happen before so I was shocked and had not words to say to this man. He finally gave us his business card and we lefted and HAVE NEVER been back!!!! And don't plan on returning! More

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Received excellent service and got a great value on the 2014 Highlander I purchased. Herschel Brown is an Excellent Sales Person. Would recommend him to family and friends. and got a great value on the 2014 Highlander I purchased. Herschel Brown is an Excellent Sales Person. Would recommend him to family and friends. More

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I have chose Eddy's Toyota as my go to place to purchase all of my cars for the past 23 years! Have always been happy and satisfied with their service and professionalism. Herschel Brown and Jim Lo purchase all of my cars for the past 23 years! Have always been happy and satisfied with their service and professionalism. Herschel Brown and Jim Lowe ROCK!!! More

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I was referred to the dealership by my in-laws, who own 2 Toyotas they purchased at your dealership. The experience was great from start to finish, and the customer experience exceeded my expectations, which Toyotas they purchased at your dealership. The experience was great from start to finish, and the customer experience exceeded my expectations, which were high to begin with. Our salesman was under the weather the day we needed to close the deal, so he handed it off to George to close so it worked with our schedule. A great experience all around, and we'll definitely refer friends to you when they're in the market for a vehicle! More

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We returned to Eddy's because of Herschel. He is a great person who cares about those he is dealing with. Great job Herschel! We have purchased 4 Toyotas from Eddy's and Herschel sold us each on. H great person who cares about those he is dealing with. Great job Herschel! We have purchased 4 Toyotas from Eddy's and Herschel sold us each on. He knows your cars! Shows buyers respect and honesty. Would purchase another from Eddy's if Herschel is there. We have recomended Herschel to others looking to buy a Toyota. Again Great Job Herschel! See you when we come in for service. More

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This was our 5th or 6th Toyota we purchased from Eddy's, always had great service with the sale, also every TOYOTA we purchased previously served is exceptionally well!!! always had great service with the sale, also every TOYOTA we purchased previously served is exceptionally well!!! More

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We have been using Eddy's for years, purchasing our company autos. Over the last several years we have been priveledged to be associated with Jim Lowe and Herschel Brown. They have always gone above company autos. Over the last several years we have been priveledged to be associated with Jim Lowe and Herschel Brown. They have always gone above and beyond to be considerate and helpful to our needs. In addition, they make us feel like family. More

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The overall experience was very layed back and fun. My wife and I were able to come onto the lot and look around with little hassle from anyone. Our salesmen checked on us a few times. When we were read wife and I were able to come onto the lot and look around with little hassle from anyone. Our salesmen checked on us a few times. When we were ready for a test drive he was right there with the keys and off we went. We did purchase that day and going through the paperwork was easy with the help of the staff. My wife and I are extreemly happy with our experience and are very happy that we chose to do buisness with Eddy's Toyota of Wichita! More

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