Herb Gainer

Bought out my lease on a Tacoma truck from Boulware Toyota. Payoff listed on southeast toyota financial site said 29,400.16 was payoff on truck. After 2 weeks I had been watching the website where I ma Toyota. Payoff listed on southeast toyota financial site said 29,400.16 was payoff on truck. After 2 weeks I had been watching the website where I make payments to make sure that its paid off. I just happened to see the amount of the check posted to close out the account was 26,932.33. I ended up calling Toyota financial and asking wth was this all about, and they claim the 29,400.16 amount quoted to me was including taxes, and that's why the check that was cut was less money. So if that's the case, then I paid taxes twice because boulware charged me 1972.27 for taxes. I keep trying to get someone to explain it to me from the dealership, but keep getting the runaround. The finance guy that I was dealing with was also a total xxx, kept pressuring me to finance through them. Kept telling them the credit union had a 5.99 rate and they would have to match that. Anyways, I will never ever buy anything from that place again, so buyer beware......... More

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Chris Diaz is awesome. He is determined to get the vehicle I want and love He is determined to get the vehicle I want and love More

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Very friendly, respectful and very helpful group of people to help with our vehicle, better prices and better quality of vehicles to choose from people to help with our vehicle, better prices and better quality of vehicles to choose from More

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Sales person, J Bell, was only highlight of the experience. Three and a half hours to sign finance papers when we had excellent credit was ridiculous. Customer service needs overhaul. experience. Three and a half hours to sign finance papers when we had excellent credit was ridiculous. Customer service needs overhaul. More

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Everyone from Internet sales to salesperson to get this they have people to go over everything you need to know about your vehicle to finance Just the best experience I’ve ever had buying a vehicle.Just w they have people to go over everything you need to know about your vehicle to finance Just the best experience I’ve ever had buying a vehicle.Just wanted to say thanks got the price I was happy with great service felt like the entire staff cared that I was at this dealership Thanks again Papa Fred Herb Brent Brannon Anna Jim Sartin This team makes everything you do easy Keep making the customer feel like they matter Thanks Mark and Melia Jenkins More

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Ashley is the best she really helped me get a car and very helpful.Herb was a good sales man.Eveyone that works for Toyota are very nice people they are eager to help very helpful.Herb was a good sales man.Eveyone that works for Toyota are very nice people they are eager to help More

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Great place to buy a car and get service. Terrific customer service and focus on excellence. Will tell all my friends to go there for sure! customer service and focus on excellence. Will tell all my friends to go there for sure! More

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I was treated with kindness and respect by everyone that helped me. Buying a used car for my daughter was a pleasant experience! She’s a student at FSU and I know she’s in good hands if she has any question helped me. Buying a used car for my daughter was a pleasant experience! She’s a student at FSU and I know she’s in good hands if she has any questions or issues with the car while I’m out of state. Definitely buy here! More

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Professional, friendly staff works well together and with us. We have been requesting Moses Brown for several years and he is tops in the Service Department. Jim Bell worked with us on our last two vehicle p us. We have been requesting Moses Brown for several years and he is tops in the Service Department. Jim Bell worked with us on our last two vehicle purchases. Brian Harrison made signing all the paperwork a breeze. First time working with Fred Crass - ABSOLUTELY WONDERFUL. There are not enough adjectives to express how terrific and helpful Fred Crass is. Thank you Peter Boulware Toyota for hiring QUALITY folks to work with your customers. More

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Outstanding! This the 3rd vehicle I have purchased from Herb and its been a great experience every time. Kelly handled the financing transaction quickly and profe This the 3rd vehicle I have purchased from Herb and its been a great experience every time. Kelly handled the financing transaction quickly and professionally. More

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