Henry Reynolds | Page 4

Purchased a 2016 Toyota Highlander Everyone was great they really helped me get the car I wanted. They were very patient while I was trying to make my decision. This was an excellent ex Everyone was great they really helped me get the car I wanted. They were very patient while I was trying to make my decision. This was an excellent experience. I would definitely recommend my salesman Henry Reynolds and the whole team! More

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One of the best car buying experiences of my life Henry Reynolds is all i can say. This guy came in the service building, on a mission. Me being a General Manager i know hiw hard it is create sales op Henry Reynolds is all i can say. This guy came in the service building, on a mission. Me being a General Manager i know hiw hard it is create sales opportunities. He didnt let a slow day stand in his way, he went fishing. I can honestly say if it wasn't for the motivation and dedication that Henry Reynolds has I won't be driving a new car today. Thanks for all the hard work!!!! More

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WHERE MIRACLES HAPPEN! I recommend Koons Toyota of Annapolis to anyone with less than perfect credit to experience the MIRACLE I experienced. At Koons I was treated with pro I recommend Koons Toyota of Annapolis to anyone with less than perfect credit to experience the MIRACLE I experienced. At Koons I was treated with professionalism, courtesy and assurance that they would do their very best to work with me. And in the end results Henry Reynolds, Viktor Beshidze and Suheil Katan proved be to outstanding MIRACLE WORKERS OF THE YEAR. I left extremely happy in my "NEW" Toyota Corolla. Please do not second guess yourself or think it can not happen to you. And the total wait time for the MIRACLE EXPERIENCE was 4 hours. They have a large selection to choose from and everyone was very accommodating in a friendly environment. Most of all I was placed in a NEW vehicle with 18% "LESS" INTEREST RATE than the Toyota I traded in. Just an PRIME EXAMPLE of the MIRACLES that's being performed @ Koons Toyota of Annapolis. More

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A very friendly place to buy a car My wife and I went looking for a new Camry at Koons of Annapolis. It was late in the afternoon on a Saturday but that didn't matter to any of the sta My wife and I went looking for a new Camry at Koons of Annapolis. It was late in the afternoon on a Saturday but that didn't matter to any of the staff, including our salesman Henry Reynolds. He took all the time we needed to look at different vehicles and even different models other than the Camry. Once we finally selected a car it was very close to closing time but there was still no rush to get us out the door. Every person we met along the way met us with a smile and a friendly handshake so the whole experience made us feel very comfortable. When we go to buy another car in the future, we'll be going back to Koons Toyota. More

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Great with a few hiccups Overall: great. They have a small selecrion of models on hand due to locarion, but a full verity. Henry was very friendly. He allowed us to browse Overall: great. They have a small selecrion of models on hand due to locarion, but a full verity. Henry was very friendly. He allowed us to browse through vehicles without attacking us like mall kiosk people. It was close to closing time, so I had to come back next day. Due to a medical issue, Henry referred us the Brent. Came in the next day Brent was waiting for us. Had stuff read . He expedited everything when and where we could. Brent help get some upgrades I wanted as well. They didnt have what I wanted in Stock, but was able to get for me. One big issue. They asked for a security check: outright lie (possibly illegal). They were running a credit check to use thier finances, despite the fact I had my own. Had a few words with manager. Hopefully now they will be honest with potential customers and ask to run prior to doing it on thier own Victor was awesome at final processing and extended warranty and service plan. Maggie in service was awesome. Again at closing time. Brought my vehicle in to have upgrades installed. They only had a Carroll as a rental (no one over 6'2" will fit in). Sadly this is majority of thier rental fleet. However. The next morning they had a larger vehicle and quickly change them for me. Maggie was able to help clarify the timeline in the install of my upgrades. I had somw other things going on that morning, how ever i left and called back. Once again Maggie was great at taking her time to clearly explain everything. All my upgrades were installed and vehicle was ready ahead of schedule. Brent followed up once everything was done. Overall the whole process was good. Aside from the 2 issues, rather smooth. I would recommend buying from Koons of annaoplis. More

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Great experience at Koons Annapolis Toyota The buying experience at Koons Annapolis Toyota was fantastic. I made an inquiry online and the sales representative (Henry Reynolds) contacted me wi The buying experience at Koons Annapolis Toyota was fantastic. I made an inquiry online and the sales representative (Henry Reynolds) contacted me within minutes. Mr. Reynolds took his time answering my questions and did not rush me when I told him I was only comparing prices. I drove one hour and fifteen minutes to the dealership to check out the inventory and walked away with a great deal, without the typical games and pushy tactics I have experienced at other dealerships. The process was quick and the experience was painless. I am telling all of my friends to shop Koons Toyota in Annapolis and ask for Henry Reynolds. He’s gonna WOW Ya! More

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New Car purchase Just bought a new car from Henry Reynolds. I can't say enough good things about Henry. He was extremely professional, knowledgeable and helpful in hel Just bought a new car from Henry Reynolds. I can't say enough good things about Henry. He was extremely professional, knowledgeable and helpful in helping me navigate through the sales process. I am very pleased. This is the 5th car that I have purchased from Koons Toyota in Annapolis. More

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