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Heather Lampros
Heather Lampros at Bocker Auto Group

Heather Lampros

Service Writer

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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4.9
57 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

13 yrs, 3 mos

4.9

57 Reviews

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57 Reviews of Heather Lampros

October 24, 2025

Dealership Rating
Employee Rating

Went in for an oil change. Everything went well. It only took about 30 minutes for the entire process. The waiting area was clean and the service was great. More

by bjhammond1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shorter, Austin Bowser

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Oct 24, 2025

Bocker Auto Group responded

Thank you for sharing your experience with us, BJ! We're glad to hear that your oil change went smoothly and that you found our waiting area clean. At Bocker Chevrolet GMC, we strive to provide great service and appreciate your positive feedback. We look forward to seeing you again for your next visit! Sincerely, The Bocker Chevrolet GMC Team

October 17, 2025

Dealership Rating
Employee Rating

Good service great people truck was in a out and at timely matter. Absolutely great service. More

by CUDA1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy

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Oct 17, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at Bocker Chevrolet GMC and that your truck was serviced efficiently. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 24, 2025

Dealership Rating
Employee Rating

I Have always had good friendly service, Heather and Wayne are so kind and helpful, More

by TENNEY5073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne McCarthy

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Sep 25, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that you've consistently received friendly service from Heather and Wayne at Bocker Chevrolet GMC. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 24, 2025

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Employee Rating

Everything went ahead of schedule and was completed to my complete satisfaction with no issues. More

by ELLENKLATT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Obert, April Fyock, Brad Leverton, Wayne McCarthy

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Sep 25, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Ellen! We're thrilled to hear that everything went ahead of schedule and that you were completely satisfied with your experience at Bocker Chevrolet GMC. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 19, 2025

Dealership Rating
Employee Rating

All service managers have been very helpful and courteous whenever I have had to bring a vehicle in for some type of service. More

by bokemeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy , David Huber has always gone the extra mile in trying to find the right parts for my vehices.

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Sep 20, 2025

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your feedback on our service managers at Bocker Chevrolet GMC. We're glad to hear that you've experienced helpful and courteous service during your visits. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 13, 2025

Dealership Rating
Employee Rating

Always very helpful to get our car’s maintenance issues resolved in a timely matter. There friendliness makes servicing our cars a good experience. More

by roger.hackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Wayne McCarthy

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Sep 14, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Roger! We at Bocker Chevrolet GMC are thrilled to hear that you find our team helpful and friendly while resolving your car's maintenance issues. Your positive experience is what we strive for, and we appreciate your support. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 04, 2025

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Employee Rating

Satisfied with the services provided. Timely and efficient. Didn’t felt I needed the offer for $59 windshield wipers, though. More

by SPRO1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 04, 2025

Bocker Auto Group responded

Thank you for your feedback. We're glad to hear you were satisfied with the timely and efficient services at Bocker Chevrolet GMC. We appreciate your input regarding the windshield wiper offer and will take that into consideration. If you have any further questions or need assistance, feel free to reach out to us. We look forward to seeing you again. Sincerely, The Bocker Chevrolet GMC Team

August 29, 2025

Dealership Rating
Employee Rating

Bocker took time to listen to my issue, research it and get it fixed in a timely manner! More

by blue2eyes1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Wayne McCarthy

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Aug 30, 2025

Bocker Auto Group responded

Thank you for your feedback! We appreciate that you took the time to share your experience with Bocker Chevrolet GMC. It’s great to hear that we were able to listen to your issue and resolve it promptly. We look forward to assisting you again in the future. Sincerely, The Bocker Chevrolet GMC Team

August 13, 2025

Dealership Rating
Employee Rating

Great follow and great service. April did a great job ! Keep up the great work! More

by BUNKBALL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy

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Aug 13, 2025

Bocker Auto Group responded

Thank you so much for your review! We're glad to hear you had a great experience with our team, especially with April. Your appreciation motivates us to continue providing excellent service at Bocker Chevrolet GMC. We look forward to assisting you again soon. Sincerely, The Bocker Chevrolet GMC Team

August 06, 2025

Dealership Rating
Employee Rating

The customer service isn’t what it used to be, updates on condition of the car isn’t thorough, cost has increased significantly. More

by phawkins4
Recommend Dealer
No
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Aug 06, 2025

Bocker Auto Group responded

Thank you for sharing your experience. We understand your concerns about the changes in customer service, rising costs, and limited communication during your visit. At Bocker Chevrolet GMC, we aim to provide consistent, attentive care and transparent updates throughout your service, and your feedback helps us understand how this experience impacted you. If you'd like to discuss your visit further, please feel free to contact us directly. Your feedback is valuable to us. Sincerely, The Bocker Chevrolet GMC Team

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