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Heather Lampros
Heather Lampros at Bocker Auto Group

Heather Lampros

Service Writer

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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4.9
46 Reviews

Dealership Experience

9 yrs

Industry Experience

13 yrs

4.9

46 Reviews

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46 Reviews of Heather Lampros

July 20, 2025

Dealership Rating
Employee Rating

Always honest and trustworthy. The service department is very easy to work with and I would not take my vehicle anywhere else. More

by jaynemunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy, Gretchen Cross

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Jul 21, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Jay! We truly appreciate your kind words about Bocker Chevrolet GMC and our service department. It’s our goal to provide honest and trustworthy service, and we’re thrilled to hear that you have had such a positive experience. We look forward to seeing you again for all your vehicle needs! Sincerely, The Bocker Chevrolet GMC Team

July 19, 2025

Dealership Rating
Employee Rating

Oil grease stains left inside vehicle on door panels very disappointed total lack of care More

by ISITACRIME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 20, 2025

Bocker Auto Group responded

Thank you for your feedback. We understand your disappointment regarding the oil grease stains left on your vehicle's door panels. At Bocker Chevrolet GMC, we strive to maintain high standards of cleanliness and care. We appreciate your comments and would like to discuss this issue. Please feel free to contact us directly so we can assist you further. Thank you for bringing this to our attention. Sincerely, The Bocker Chevrolet GMC Team

July 16, 2025

Dealership Rating
Employee Rating

Fantastic product, great service! ! Delbert has a great team, and is a great leader!!Glad to have them in town! More

by m.hoeft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Gary Shorter, Rob Robb, April Fyock, Brad Leverton, Wayne McCarthy, Greg Stronczek

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Jul 16, 2025

Bocker Auto Group responded

Thank you for your review! We're happy to know that you had a great experience with us at Bocker Chevrolet GMC. Delbert and the team truly appreciate your feedback and support. We’re proud to serve this community and look forward to seeing you again soon. Sincerely, The Bocker Chevrolet GMC Team

July 15, 2025

Dealership Rating
Employee Rating

Only place I'll ever go to buy all of my vehicles and to have service done on them! More

by Craig Mapes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Gary Shorter, Brad Leverton, Austin Bowser, Greg Stronczek

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Jul 15, 2025

Bocker Auto Group responded

Thank you, Craig! We appreciate your loyalty to Bocker Chevrolet GMC. It's great to hear that you choose us for both your vehicle purchases and service needs. We look forward to seeing you again soon. Sincerely, The Bocker Chevrolet GMC Team

July 07, 2025

Dealership Rating
Employee Rating

Always prompt friendly and professional service. Problem and solution explained with suggestions and updates for future service. Service department is top notch! More

by rcl700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Robb, April Fyock, Brad Leverton, Wayne McCarthy

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Jul 07, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We at Bocker Chevrolet GMC are thrilled to hear that you received prompt, friendly, and professional service. Our service team is dedicated to keeping you informed with solutions and suggestions for your future needs. We appreciate your kind words and look forward to welcoming you back again for your next visit! Sincerely, The Bocker Chevrolet GMC Team

July 06, 2025

Dealership Rating
Employee Rating

The personnel are all professional and thorough. Service was exceptional. They worked with our insurance company and made things stress free and seamless More

by Travel12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Gretchen Cross

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Jul 06, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're grateful to hear that our team at Bocker Chevrolet GMC provided you with exceptional service and made the process stress-free. We appreciate your kind words about our professionalism and thoroughness. Please come back and visit us anytime! Sincerely, The Bocker Chevrolet GMC Team

July 02, 2025

Dealership Rating
Employee Rating

Great and friendly service. Our family drives 57 miles to service our car at Bocker. Best staff and owner. Wouldnt trust our vehicles with anyone else! More

by rotonut2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Gary Shorter, Rob Robb, April Fyock, Brad Leverton, Wayne McCarthy

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Jul 03, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We greatly appreciate your trust in Bocker Chevrolet GMC and your dedication to driving 57 miles for our service. It's fantastic to hear that you feel we provide the best care for your vehicles. We look forward to serving you and your family for many years to come! Sincerely, The Bocker Chevrolet GMC Team

June 22, 2025

Dealership Rating
Employee Rating

They kept me informed of the progress of installing a new tire and rim and showed me the damage that made it necessary. Thank you. More

by wam1358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton

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Jun 22, 2025

Bocker Auto Group responded

Thank you for your kind words! We're glad to hear that you were kept informed during the installation of your new tire and rim at Bocker Chevrolet GMC. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

June 17, 2025

Dealership Rating
Employee Rating

Brad is great! Heather is also very good. Job was done well. I trust Bockers 100 percent. More

by emstoner2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy, Gretchen Cross

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Jun 17, 2025

Bocker Auto Group responded

Thank you! We appreciate your kind words about Brad, Heather and the team at Bocker Chevrolet GMC. We're thrilled to hear that you trust us and that the job was done well. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 11, 2025

Dealership Rating
Employee Rating

I made my appointment for today's visit last week with Heather. Upon my arrival, she greeted me with a warm friendly smile and reviewed with me today's maintenance for my Cadillac XTS. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy

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Jun 11, 2025

Bocker Auto Group responded

Thank you for the wonderful feedback, Dennis! We're thrilled to hear that Heather provided you with such a warm and friendly welcome during your visit for the maintenance of your Cadillac XTS. At Bocker Chevrolet GMC, we strive to deliver exceptional service, and it’s great to know we met your expectations. We look forward to seeing you again for your next service! Sincerely, The Bocker Chevrolet GMC Team

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