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Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
103 Reviews
4.8

103 Reviews

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103 Reviews of Heather Beran

February 17, 2026

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I appreciate all the employees at BCS Toyota, especially the mechanics working on my vehicle . More

by LAURAWALKER2381
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Nguyen

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February 14, 2026

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My service was super fast and I had great contact through out the process. Thanks! More

by Chris.d.taylor53
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Recommend Dealer
Yes
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February 04, 2026

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Went smooth. She answered several questions for me. Love the Toyota product that’s pretty much it More

by beabehrens59
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Recommend Dealer
Yes
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Feb 09, 2026

Bryan College Station Toyota responded

Thank you for sharing! We’re glad everything went smoothly and that Heather took the time to answer your questions. It’s great to hear you’re enjoying your Toyota, and we appreciate you choosing Bryan College Station Toyota.

January 26, 2026

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I had a great experience getting my oil changed and tire rotation. It has been the highlight of my year. More

by glk1964
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche

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Jan 27, 2026

Bryan College Station Toyota responded

We appreciate you taking the time to share your experience. It’s good to hear your oil change and tire rotation went smoothly. When you are ready for your next service, we’ll be here to assist. Customer Relations Manager customerservice@purdygroupusa.com

January 25, 2026

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Same issue after the only 2 services. I'll be going elsewhere for the next service More

by JEANENECLARK
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Recommend Dealer
No
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Jan 26, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are sorry to hear that you experienced the same issue after your services. We would like to understand the situation better so we can help resolve it. Please feel free to reach out to us. Customer Relations Manager customerservice@purdygroupusa.com

January 16, 2026

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Did exactly what they were supposed to do with no complaints. Place is nice to wait in More

by freeman.cambria
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Recommend Dealer
Yes
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Jan 21, 2026

Bryan College Station Toyota responded

We’re glad to hear everything went smoothly and that you had a comfortable wait while we took care of your vehicle! Thanks for trusting BCS Toyota—we look forward to your next visit.

January 09, 2026

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Toyota is a wonderful Dealership & understanding about service & kindness , & compassion too, thanks so very much,👍 More

by LDFORD54
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Abagail Mojica, Dustin Holifield, Russell Karli

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Jan 27, 2026

Bryan College Station Toyota responded

We really appreciate you taking the time to share this! It’s great to hear our team’s kindness and understanding made your experience a positive one. Thank you for choosing Toyota!

December 26, 2025

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Heather was very professional. She was able to let me know, in clear language, exactly what my car needed. She spent a lot of time looking for my tires. More

by mikedmcb
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Recommend Dealer
Yes
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Dec 29, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad Heather provided clear information and took the time to find the right tires for your car. We appreciate your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 22, 2025

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Very good. Enjoyed my experience with my helper. Thanks for the heads up about my car. More

by CANURFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Patrick Seigler, Dustin Holifield, Russell Karli

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Dec 29, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear you enjoyed your experience and found the information about your car helpful. We appreciate your trust and look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com

December 20, 2025

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Employee Rating

The service department did a quick job of the oil change and tire rotation. The tech that rotated the tires did not report damage to one of my tires. Fortunately I noticed the damage myself. I sent a pic More

by THEFAMILYVINES
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 22, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad the oil change and tire rotation were completed promptly. We appreciate you bringing the tire damage to our attention and sharing the photo with your service advisor. This helps us address training needs to improve our service. We are also pleased to hear that Heather provided professional support throughout your visit. Customer Relations Manager customerservice@purdygroupusa.com

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