Haytham Fakhoury | Page 2

Alex was the absolute best sales person I have ever dealt with! He really knew his crap! If you go there definitely ask for him! He is also very pretty and tall! It definitely matter what brand you asked him with! He really knew his crap! If you go there definitely ask for him! He is also very pretty and tall! It definitely matter what brand you asked him about he knew what was up! I think he winked at me at one point but I think it was just me wanting him to so I imagined it. But if you go there you will have a blast with him on a test drive! He is super funny and keeps you entertained! More

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Great customer service, love the coffee as well as a the food there. I haven't seen such a clean and modern dealership food there. I haven't seen such a clean and modern dealership More

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Buying a vehicle here might be the easiest thing I’ve ever experienced. This dealership has amazing service, clean cars, and even better coffee! The service people are so nice, the sales people aren’t pu ever experienced. This dealership has amazing service, clean cars, and even better coffee! The service people are so nice, the sales people aren’t pushy, I bought a brand new CR-V! Thank you so much! More

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I recently purchased my 5th car from here! Wonderful staff, great food and excellent deals. Thank you John F the salesmanager. Wonderful staff, great food and excellent deals. Thank you John F the salesmanager. More

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Not satisfied at all. I believe that they put an old spark plug in my car. It resulted in my car running funny. I took possession of my car and it ran worse then when I to I believe that they put an old spark plug in my car. It resulted in my car running funny. I took possession of my car and it ran worse then when I took it in. The estimate that they provided was incorrect. I took the car to another repair shop and it was found that there was an old spark plug. The spark plugs were replaced several months ago. The spark plug that was put in the car did not match the other ones. They are not replacing parts but will give you an estimate for crap. Trying to rip you off. I guess they thought that I was going to let them do the work. Then they were going to replace the plugs and charge me almost 10,000 for absolutely nothing. They can’t be trusted. It’s awful that they are a bunch of thieves. I will never bring my car back to them again. More

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We took our 2017 Honda accord to get the CVT transmission oil changed. They completed the service and listed other issues that they found wrong with the vehicle. we were surprised that they mention the batte oil changed. They completed the service and listed other issues that they found wrong with the vehicle. we were surprised that they mention the battery sensor was cracked while the day before we open the hood to jump start the vehicle and did not have that issue with the sensor. My son drove the car home and noticed a rattling sound on the driver front tire area. we saw that the bottom shroud cover was not fastened and we temporally put a nylon fastener in and called the service shop to get the vehicle inspected for any other issues. The report came back with a inner fender well liner missing, the cracked battery sensor ,camera aim sensor issue and other minor engine issues like a leaky valve cover gasket. We called service about how the inner fender shroud turned up missing and they said it was missing for a long time. I then asked why it wasn't reported when he changed the CVT oil and she said it wasn't a safety concern but commented that it could allow water to get in and cause sensor failure. But "THAT"S NOT A SAFETY CONCERN". My son is driving the car back to OHIO and I'm continuing to contact service to resolve what I consider poor service performance and service. My son and I know the the battery sensor was damaged in the shop. Looking at their service report the exterior inspection was checked green. After all of this we decided to do further checks on the undercarriage and found the nylon fasteners missing on the front shroud. WOW! I can't trust their service department after this episode and we just bought a new car there which I would not have done knowing what I experienced with service. I'm will continue to seek reasoning and closure to these issues but my trust in service is completely gone. I'm hoping they have video cameras in the work bays so they may review the work done on our car. I suggest to all when bring a car for service, mark items like oil filters, air filters, and take pictures of the car inside and out to ensure that work was done professionally. More

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Excellent service. Estimate was accurate. Honest; I thought I might need a new battery. Just needed the connection tightened. Estimate was accurate. Honest; I thought I might need a new battery. Just needed the connection tightened. More

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This is the third vehicle we’ve purchased from Matthew Russell at Gary Yeoman’s Honda, and every time has been a fantastic experience. Most recently, we bought a Honda Civic Hybrid — and believe it or not Russell at Gary Yeoman’s Honda, and every time has been a fantastic experience. Most recently, we bought a Honda Civic Hybrid — and believe it or not, I like it even more than my Audi A3! Matt made the entire process easy and stress-free, as always. He’s professional, knowledgeable, and truly cares about his customers. We wouldn’t go to anyone else. Highly recommend! More

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Always polite and friendly customer service, although it is far from my home it is my go to place. is far from my home it is my go to place. More

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Everybody was very good to work with. I look forward to working with the Gary Yeoman team in the future. Joan and John I look forward to working with the Gary Yeoman team in the future. Joan and John More

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