Harold Mills

Michael Joh is a nice guy, and likes money. Per title, he thinks virtuously, after 7 hours of taming, we were coerced to purchase a car. Naturally, finance came through Driveway Finance Corp, w Per title, he thinks virtuously, after 7 hours of taming, we were coerced to purchase a car. Naturally, finance came through Driveway Finance Corp, who, based on my 827-credit score stroked with “generous” 6.09% vs my 4.99% pre-approval from Credit Union, I intended to use and priorly shown to manager(didn’t know then) Blake Murley. Also, they rushed me with trade-in decision, offering $500 less than lowest Blue Book estimate (lost at least 2K). 3 hours later, I mentioned being tired and coming back later, salesman Harold left&returned within 5 min. and my plate from old car, making me uncomfortable repeating my wish. We were mostly neglected, waiting & watching them doing other business, was hard for my diabetic husband without lunch.… Until doors closed at 5PM, only then it’s became intense and loud. First, along with 2 others, a secondary Certified Service Agreement Warranty was imposed as “everyone gets it” because Manufacturer’s warranty “is nothing”. Over enthused (as if it wasn’t last&late night of the week), Michael was talking about economy, crypto & politics, bragging about career and Polish girlfriend, sharing family pictures, while I was destructed and exhausted, holding wiggling tablet, trying to focus on reading small print and sign. Long story-short, between noon&7PM, hidden fees, low-ball trade-in and unnecessary warranties, 26K car ended up at 34K+1% swindle. Surely, wild transaction ended in full darkness, under the rain, moving our stuff 10 yards between old Chevy into almost new CX-5. Within 15 hours, on Sunday morning, I asked Michael to cancel/revise this “deal”, as it wasn’t in the system yet - no response. Too, Michael made a big mistake, giving me both titles on hand, however on Monday I returned them along with a second key, as a trade for warranties cancellation (still, not complete), but he isn't able to revolve the interest. 3 days later, Driveway Finance agent dots on both: interest and additional warranties indeed, being setup by Mazda’s financing (Michael), makes one of them a layer. I know it sound utterly stupid on how did it happened, blaming on 60yr. old brain-fog, or spell, and not without team-work oversight, thus now I’m in talks with lawyer to reinstate this contract, and Attorney General to, perhaps emend the law to 3-day Rescission time, similar to buying a house. Remember, there is limit for polite, friendly and "nice guy", as soon you press Done. P.S. Lawyer’s note: “Rescission may be brought about by decree or by mutual consent" More

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Harold was helpful, considerate, and knowledgeable. He went out of his way to make sure we were happy. Rarely have we worked with someone this thoughtful, especially in an auto sales setting! He went out of his way to make sure we were happy. Rarely have we worked with someone this thoughtful, especially in an auto sales setting! More

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Amazing customer service! I had really good experience with the whole Mazda team! Thank you all! I had really good experience with the whole Mazda team! Thank you all! More

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People there are great. I have a wonderful experience of burying car at Farmington Mazda Shop I have a wonderful experience of burying car at Farmington Mazda Shop More

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I really wanted Mazda CX-30 with red color and within an hour of contacting Mazen, he made sure I got a great deal and helped me sign the lease on the same day. Thanks, Mazen for all the help! Wanted to hour of contacting Mazen, he made sure I got a great deal and helped me sign the lease on the same day. Thanks, Mazen for all the help! Wanted to give a special shout out to Harold Mills for so patiently helping me understand all the features on the day of delivery. As this is my first car ever, that helped and gave me great confidence to start driving my new car! More

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Friendly atmosphere and professional attitude towards their customers. Endeavours to help out their clients out of way. their customers. Endeavours to help out their clients out of way. More

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First class all the way around. Great experience throughout the entire purchasing process. No surprises. Highly recommend. Thank you. JC Stewart Great experience throughout the entire purchasing process. No surprises. Highly recommend. Thank you. JC Stewart More

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