484 Reviews
Write a Review484 Reviews of Hanzel Fraguere
January 31, 2025
My sales person Jr was great. Everyone treated me well and were very straight forward and easy to work with. Everyone treated me well and were very straight forward and easy to work with. More
Other Employees Tagged: Ryan Ozaki, Sonny Lam , Junior Gutierrez 5 stars
January 31, 2025
The entire crew were nice, knowledgeable and they made the car buying experience hassle free. I will recommend them to my family and friends. Thank you Robert, Ahmed, Sunny and Hanzel for your assistanc the car buying experience hassle free. I will recommend them to my family and friends. Thank you Robert, Ahmed, Sunny and Hanzel for your assistance. Samir Esmili More
Other Employees Tagged: Sonny Lam, Robert Jefferson , Hanzel
January 31, 2025
I came in for a service appointment. I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minut I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minutes I come to find that they haven't even touched my car and they told me that it takes at least 2 hours. This is ridiculous. I had a dentist appointment to go to and the dentist took only 45 minutes to clean my teeth. Check me in. Take care of everything. I can change my oil myself in 15 minutes. We're sitting there waiting for a car and I can see so many working there. Why can't you guys hire more technicians that does the actual work of changing the oil speed things up? My name is Tom and my phone number is is 626-757-9700. I hope this message gets out to the people who runs this place and changes are made. Thanks I like to add that the time prior when I came in for service I had an oil change and a checkup. Whoever service my car failed to put the cap back onto the coolant reservoir after about a month of driving around with the no cap on the coolant reservoir. All the coolant fluid came out and the reservoir was nearly empty. The car was making some odd sounds and was overheating. Luckily the cap was right next to it and didn't fall out and into the streets. I went to the Hyundai dealership near my house to buy a giant bottle of coolant and filled it up and recap the coolant reservoir. Very disappointing and a waste of time and also putting my family safety in danger and possibly destroying my car engine More
Other Employees Tagged: Mike Lee, Alen Zheng, Larry Dee, Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel
January 24, 2025
Like you guys that's why I always go back. This is my fourth car with you guys 💞 This is my fourth car with you guys 💞 More
Other Employees Tagged: Ryan Ozaki, Robert Jefferson
January 24, 2025
Great service! Fast and good i really recommend who ever want to get a lease Fast and good i really recommend who ever want to get a lease More
Other Employees Tagged: Mike Lee, Ray Alvarez, Cyrus Banzil, Charley Jeong, Alen Zheng, Larry Dee, Javer Esquivel
January 22, 2025
They were very friendly and explained the car in detail. They also gave me a great discount They also gave me a great discount More
Other Employees Tagged: Sonny Lam, Edgar Landeros , Sabrina
January 14, 2025
Jay at Hyundai Puente Hills answered questions promptly. Purchase processing was fast. Staff was courteous an did not push us with extended warranties, Purchase processing was fast. Staff was courteous an did not push us with extended warranties, More
Other Employees Tagged: JAY
January 14, 2025
Good and patience to take care of us , very polite and we feel comfortable with her feel comfortable with her More
Other Employees Tagged: Mike Lee, Alen Zheng, Larry Dee, Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel
January 10, 2025
Justin was great to work with and wanted to ensure we purchased a Palisade in the color and with the options of our choice. He was patient and helped us download the Hyundai app and create an account bef purchased a Palisade in the color and with the options of our choice. He was patient and helped us download the Hyundai app and create an account before we left the dealership. Justin was helpful as well in honoring the discount offered over the phone even though we changed our vehicle choice. Hansel helped up complete the financing and purchase quickly including working after his shift ended so that we wouldn’t need to wait for someone else to assist us. The inventory and choices at Puente Hills were terrific and far better than the two other dealerships I visited. I strongly encourage others shopping for a Hyundai to consider this dealership. I live a considerable distance away but found the trip worth it. Howard B. - Glendale, CA More
Other Employees Tagged: Justin Kil, Cyrus Banzil