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Ryan Ozaki

Overview Reviews (416)

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Ryan Ozaki

Sales Manager

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

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4.5

416 Reviews

Overview Reviews (416)

4.5

416 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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416 Reviews of Ryan Ozaki

November 19, 2025

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Thanks guys! You all are the best! Thank you for helping with the paperwork, everything was quick and easy. You all are the best! Thank you for helping with the paperwork, everything was quick and easy. More

by ENK1KREUTZ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Kil, Robert Jefferson, Cyrus Banzil, Steve Chang, Bryan Gonzalez, Charley Jeong, Harley Kim, Larry Dee, Carlos Buendia

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Nov 27, 2025 -

Puente Hills Hyundai responded

Thank you for the fantastic review! We’re thrilled to hear that Ryan, Justin, Robert, Cyrus, Steve, Bryan, Charley, Harley, Larry, and Carlos all contributed to making your experience quick, easy, and well-supported. We truly appreciate your kind words and your business. - Mike L., General Manager

November 16, 2025

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Everything was great. Everybody was nice. It just bothered me that something was listed that it was in the car, but actually it wasn't a trunk release. Everybody was nice. It just bothered me that something was listed that it was in the car, but actually it wasn't a trunk release. More

by GMATA1959

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ryan Ozaki

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Nov 17, 2025 -

Puente Hills Hyundai responded

Thank you for taking the time to share your feedback. We’re glad to hear that everything went well overall and that Ryan and the rest of our team made your experience a positive one. I’m sorry for the confusion regarding the trunk release - I understand how that could be frustrating when something listed doesn’t match the actual equipment. If you have any questions or need anything else, please feel free to reach out. We appreciate you choosing us. - Mike C., General Manager

November 13, 2025

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Very quick, no gimmick, understanding and friendly I was very pleased with everyone who handled my application from the sales team to the closing very pleased with everyone who handled my application from the sales team to the closing More

by Erika.Fykes

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ryan Ozaki

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Nov 19, 2025 -

Puente Hills Hyundai responded

Thank you for sharing your experience. We’re happy to hear that Ryan and our team provided a quick, straightforward, and friendly process from your application through closing. Your satisfaction means a great deal to us, and we appreciate you choosing our dealership. - Mike L., General Manager

November 05, 2025

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The entire experience was amazing, their team was patient and helpful in every aspect I would recommend them to anyone and helpful in every aspect I would recommend them to anyone More

by JRCDESIGNS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Jefferson, Cyrus Banzil, Steve Chang, Bryan Gonzalez, Hanzel Fraguere, Carlos Buendia

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Nov 08, 2025 -

Puente Hills Hyundai responded

Awesome! Congratulations JRC Designs for the 5-star feedback regarding working with our sales team. We appreciate the positive feedback. Let us know if you have any questions. Have a great day. Mike L. General Manager

October 04, 2025

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I bought an Ioniq 6 last Tuesday. The bluelink antenna on the car was not functional and I took the vehicle in for service. I have now been without the new car I purchased for at leas The bluelink antenna on the car was not functional and I took the vehicle in for service. I have now been without the new car I purchased for at least a week waiting on parts and repair. It would be nice if the vehicle had been fully inspected and operational when sold More

by CLSTANBACK

Verified Customer

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Recommend Dealer

Other Employees Tagged: Ray Alvarez

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Oct 15, 2025 -

Puente Hills Hyundai responded

Christopher, thank you for sharing your feedback. I understand how frustrating it must have been to experience an issue with your new IONIQ 6 right after leasing it, and I truly appreciate your patience while we waited for the replacement part to arrive. I’m glad to confirm that the repair has been completed and your vehicle is ready for pickup. Our goal is always to deliver a seamless ownership experience, and I apologize that this situation caused an inconvenience so early on. We appreciate the opportunity to make things right and hope you enjoy your IONIQ 6 moving forward. - Mike L., General Manager

September 25, 2025

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So we were attended immediately. The salesman was very knowledgeable and never pressured us.. We enjoyed all the staff that we worked with that day.. I really love my car and enjoyi The salesman was very knowledgeable and never pressured us.. We enjoyed all the staff that we worked with that day.. I really love my car and enjoying it. Thank you More

by anamjackson55

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ray Alvarez, Hanzel Fraguere

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Sep 26, 2025 -

Puente Hills Hyundai responded

Congratulations on your new vehicle. Enjoy it and stay safe on the road. Let us know if you have any questions. Thank you for choosing PH Hyundai. Have a nice day. Mike L. General Manager

September 20, 2025

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They did not pressure and were very transparent about everything. I would recommend 10 out of 10! everything. I would recommend 10 out of 10! More

by Brian

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sonny Lam, Robert Jefferson

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Oct 07, 2025 -

Puente Hills Hyundai responded

Thank you for the wonderful feedback! We’re so glad Ryan, Robert, and Sonny made your experience transparent and pressure-free. We genuinely appreciate your 10/10 recommendation and your trust in Puente Hills Hyundai! - Mike L., General Manager

September 19, 2025

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Great customer service. It’s the reason we came back to buy our second Hyundai. It’s the reason we came back to buy our second Hyundai. More

by DULCEBELLOSO

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ray Alvarez, Hanzel Fraguere

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Oct 07, 2025 -

Puente Hills Hyundai responded

Thank you for the kind words! We’re thrilled to hear Ryan and Ray provided such great customer service and that it brought you back for your second Hyundai. We truly appreciate your loyalty to Puente Hills Hyundai! - Mike L., General Manager

August 29, 2025

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Good dealer. Friendly staff, seemed ready to serve. My car is working good so far, no complaints. Friendly staff, seemed ready to serve. My car is working good so far, no complaints. More

by MARTI395

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edgar Landeros

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Oct 14, 2025 -

Puente Hills Hyundai responded

Thank you for your kind words! We’re glad to hear that Ryan, Edgar, and the team provided friendly, attentive service and that your car is running great. We truly appreciate your feedback and hope to see you again at Puente Hills Hyundai! - Mike L., General Manager

July 24, 2025

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I had a nice visit to the dealership. The process of buying my 2025 Hyundai Santa Fe Hybrid was super easy and I left with my vehicle that day. I recommend this dealership. The process of buying my 2025 Hyundai Santa Fe Hybrid was super easy and I left with my vehicle that day. I recommend this dealership. More

by BOBOKD1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ray Alvarez, Robert Jefferson

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