Haley Milton | Page 3

I was bringing my car in for a scheduled maintenance check and everything went smoothly and quickly. Very pleased. The reason for my visit was for service only and this survey didn't offer that choice check and everything went smoothly and quickly. Very pleased. The reason for my visit was for service only and this survey didn't offer that choice under "Reason For Visit" so I chose Sales (Used) More

by LanternHill Verified Customer Verified Customer

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I always have a great experience at this location and Haley is very knowledgeable and great customer service Haley is very knowledgeable and great customer service More

by EVASUNDERLIN Verified Customer Verified Customer

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Excellent service experience followed by a very good sales experience- I plan to have my new car serviced there, and would buy from them again. Convenient, clean, efficient! sales experience- I plan to have my new car serviced there, and would buy from them again. Convenient, clean, efficient! More

by codyeliz Verified Customer Verified Customer

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Best services you could ever expect. Knowledgeable, personal and accommodating. Don't go anywhere else for service!! Knowledgeable, personal and accommodating. Don't go anywhere else for service!! More

by F.DIANA Verified Customer Verified Customer

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We had some trouble with our new car and the staff members were wonderful. Kind, professional and helpful. Haley was great at communicating updates to me and Kevin was committed to getting us the help members were wonderful. Kind, professional and helpful. Haley was great at communicating updates to me and Kevin was committed to getting us the help we needed. Thank you! More

by FAINA.BUKHER Verified Customer Verified Customer

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If I could give 0 or negative stars I would. The service department at this location is AWFUL!! I purchased my car when this location was Dan Obrien in 2020. So I can’t from the sales aspect The service department at this location is AWFUL!! I purchased my car when this location was Dan Obrien in 2020. So I can’t from the sales aspects on this location. Beyond rude and unprofessional customer service and very condescending attitudes from the maintenance/service department. I got a notice about potential issues with my Kia…says to bring it in at no cost to you over and over. But I was charged..my mechanic showed and expressed the issues with my Kia. That Kia knows about said issues and will fix it cause of the extended warranty and should bring it there. They didn’t test drive my car, didn’t perform tests with engine even warmed! They lied about uploading footage to the warranty department. There is so many other details I could get into about the lack of professionalism with the service department at this location but please take my word and go anywhere else. More

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I did not have a good experience when I first bought my car. I was at the dealership for 4 and a half hours. However, I am giving five stars since Adrian was awesome. Also, that McFarland Kia does care abo car. I was at the dealership for 4 and a half hours. However, I am giving five stars since Adrian was awesome. Also, that McFarland Kia does care about their customer experience. James the GM was very helpful and listened and emphasized with me. I appreciate it More

by heyyitskb Verified Customer Verified Customer

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Service was easy to schedule. Haley was an excellent service advisor who answered numerous questions that I had. The work was performed. Timely and future needs were addressed and Haley was an excellent service advisor who answered numerous questions that I had. The work was performed. Timely and future needs were addressed and quoted. More

by JSAVARESE_36 Verified Customer Verified Customer

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Nick was a very good sales person. He took his time to listen to what I was looking for and found the perfect car for me. He was also very patient and accommodating! I have nothing He took his time to listen to what I was looking for and found the perfect car for me. He was also very patient and accommodating! I have nothing but good things to say about Nick and also Poalinno who did a great job explaining all the coverages available on the car More

by rigatti17 Verified Customer Verified Customer

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The service department very knowledgeable and polite answer all of my questions waiting area very clean every one is friendly answer all of my questions waiting area very clean every one is friendly More

by RT286 Verified Customer Verified Customer

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