Tom Danforth
Tom Danforth at McFarland KIA

Tom Danforth

Service Advisor

McFarland KIA

137 Lafayette Road
North Hampton, NH 03862

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Tom Danforth

May 01, 2026

Dealership Rating
Employee Rating

Timely service and excelled in keeping me updated once I checked in. They also washed my car!! More

by caragher
Recommend Dealer
Yes
May 01, 2026

McFarland KIA responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McFarland KIA. James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

April 29, 2026

Dealership Rating
Employee Rating

This was a very easy and quick process. All the Staff was super friendly, communicative . More

by my3mutz
Recommend Dealer
Yes
Apr 29, 2026

McFarland KIA responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

April 28, 2026

Dealership Rating
Employee Rating

The people I interacted with were all excellent and very knowledgeable and very responsive to all my questions and concerns. More

by dagrig2468
Recommend Dealer
Yes
Apr 28, 2026

McFarland KIA responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

April 24, 2026

Dealership Rating
Employee Rating

Tom was a great help to keep me informed of progress and the car was done a day early. More

by JELLISON.294
Recommend Dealer
Yes
Apr 24, 2026

McFarland KIA responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 11, 2026

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McFarland has was great with the fix! They were much quicker than the timeline they gave me which was awesome. Their workstation space was perfect for while i waited. Tom was super nice a More

by keri.wareing
Recommend Dealer
Yes
Mar 11, 2026

McFarland KIA responded

Thank you for the positive feedback. We’re pleased the repair on your Kia Sorento was completed ahead of schedule and that our waiting area suited you. Tom is glad he could help, and we hope you enjoy your Sorento. James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

February 13, 2026

Dealership Rating
Employee Rating

Best services you could ever expect. Knowledgeable, personal and accommodating. Don't go anywhere else for service!! More

by F.DIANA
Recommend Dealer
Yes

Other Employees Tagged: Haley Milton

Feb 13, 2026

McFarland KIA responded

It’s wonderful to hear our team provided the knowledgeable, personal, and accommodating service you expected. Thank you for trusting us with your Kia. We look forward to welcoming you back for your next visit. James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

February 03, 2026

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Employee Rating

If I could give 0 or negative stars I would. The service department at this location is AWFUL!! I purchased my car when this location was Dan Obrien in 2020. So I can’t from the sales aspect More

by XxSarah326xX
Recommend Dealer
No

Other Employees Tagged: Haley Milton , Kevin Johnson, James Pirkey

Feb 06, 2026

McFarland KIA responded

Providing a positive experience is our top priority, Sarah, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

Feb 08, 2026

McFarland KIA responded

Providing a positive experience is our top priority, Sarah, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

January 17, 2026

Dealership Rating
Employee Rating

McFarland Kia is the best dealership I have ever been to in my life period. More

by jmcarriere1126
Recommend Dealer
Yes

Other Employees Tagged: Agata Tullercash, Nicholas Dolle, Nathan Dang, Adrian Silva, Travis Clement, Pollini Reed , James Pirkey, Joel Purdham, Steve Robinson

Jan 17, 2026

McFarland KIA responded

Thanks for your feedback on your recent visit to McFarland KIA. It's great to hear that we were able to assist you and that you had such a positive experience. James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

January 03, 2026

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Employee Rating

Came in with no appointment and warning light flashing. Looked at issue quickly and resolved More

by larry.mayer
Recommend Dealer
Yes
Jan 03, 2026

McFarland KIA responded

Thanks for sharing your thoughts about your experience with McFarland KIA. We appreciate your business and hope to see you again soon! James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

January 01, 2026

Dealership Rating
Employee Rating

The service department very knowledgeable and polite answer all of my questions waiting area very clean every one is friendly More

by RT286
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Haley Milton

Jan 01, 2026

McFarland KIA responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McFarland KIA. James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

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