Haley McDonald
Haley McDonald at Mercedes-Benz of Columbus
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Haley McDonald

Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.9
182 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

3 yrs, 8 mos

Languages Spoken

English English

4.9

182 Reviews

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182 Reviews of Haley McDonald

March 06, 2025

Dealership Rating
Employee Rating

Service and communication were impeccable! I was very pleased with how Haley conducted business. I will continue to return here for sales and service needs for my 2016 E350! More

by twatie89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the great experience with your 2016 E350! If you need further assistance or have any other inquiries, feel free to reach out.

February 28, 2025

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Great service from start to final sale. Every employee was helpful thru the whole process. More

by PWYNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

February 26, 2025

Dealership Rating
Employee Rating

Issue handled as quickly as possible. Very pleased with Rachelle’s communication and follow through. All service advisors here are knowledgeable and courteous. More

by ROBINCRAWFORD
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're pleased to hear that Rachelle provided excellent communication and follow-through, and that our service advisors were knowledgeable and courteous. We strive to handle issues promptly and efficiently, and we're glad we could meet your expectations. We appreciate your business and look forward to serving you again!

February 25, 2025

Dealership Rating
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They’re Always courteous and professional when handling our business and services for over 20 years. More

by DOWDEDA
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for your loyalty and for sharing your experience with us! We're honored to have been serving you for over 20 years and are thrilled to hear that our team has consistently provided courteous and professional service. We appreciate your continued trust in us and look forward to many more years of serving you!

February 17, 2025

Dealership Rating
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Haley is exceptional at her job. She always makes sure you know everything that's going on, and at all stages. She is smart and helpful when is comes to diagnosing an issue. Love her More

by AMYIVEY
Service Price Transparency
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Recommend Dealer
Yes

February 13, 2025

Dealership Rating
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Always a pleasant experience. Rachelle always takes great care of me. I'll be back. More

by BWORDJR
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

February 10, 2025

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The service was handled by a very courteous and caring technician. The service technician who set up my appointment was helpful. More

by LARRY.OGLESBY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 10, 2025

Dealership Rating
Employee Rating

Sorry this took so long but I really want to say that Mercedes Benz service was great. I bought a car from them about 10 years ago and it is still running. That is why I went back to them. I bought the s More

by MODSMOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M. Dominique Waller

February 06, 2025

Dealership Rating
Employee Rating

Once again, Haley exceeded my expectations. MB of Columbus is the only dealership that I trust to work on my vehicle. More

by ArmyEsq98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 02, 2025

Dealership Rating
Employee Rating

They are always helpful and friendly. I have never had a problem. Good service is so important. More

by TRACYNORRISDEAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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