Haley Jean

They were ok but not organized. The sales guy that I had spoken to was out when I went in to buy after speaking to him several times. I said the date and time I was going and when h The sales guy that I had spoken to was out when I went in to buy after speaking to him several times. I said the date and time I was going and when he wasn’t there no one had any information about the car or what we had talked about. Sat around for a while before they got up to speed. They tried to charge for bogus things like carbon offset which I told them to remove. When I went to pick it up the sales guy was out again and the standin didn’t know why there was only one key. Plus the back window doesn’t close all the way which they said they would fix but apparently didn’t. I wouldn’t go back. I just really wanted a grabber blue Mustang and it was hard to find somewhere else. More

by kyleadamian Verified Customer Verified Customer

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Always goes above and beyond to make sure my car is happy and safe and works with me to take care of all issues when they need to be taken care of. and safe and works with me to take care of all issues when they need to be taken care of. More

by AlexTrebek Verified Customer Verified Customer

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Amazing team and dealership. I can’t thank them enough for my new subaru 2025 forester! I can’t thank them enough for my new subaru 2025 forester! More

by lailahussaini98 Verified Customer Verified Customer

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No pressure, easy process. Great people. Will definitely recommend to friends and family. Couldn’t be happier! Great people. Will definitely recommend to friends and family. Couldn’t be happier! More

by jdjordan1992 Verified Customer Verified Customer

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The worst customer experience I’ve ever had in my entire life. Do not use this dealership! life. Do not use this dealership! More

by keithh9521 Verified Customer Verified Customer

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It was fine. I’ve had much worse experiences and it’s a nice group of guys there but it is still a car dealership. You do still have to stay on your toes at the o I’ve had much worse experiences and it’s a nice group of guys there but it is still a car dealership. You do still have to stay on your toes at the offer tables. My experience got a little warm for a bit there. That’s said though, when we were just looking around in the beginning of our visit, and once everything was signed, it’s a great facility and these folks are a good time. I would recommend. More

by mattboneyarts Verified Customer Verified Customer

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Excellent customer service. Always pleased after a visit. The granite Subaru team always exceeds my expectations. Always pleased after a visit. The granite Subaru team always exceeds my expectations. More

by vaillancourt.jamie Verified Customer Verified Customer

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These guys were outstanding. They fixed my issue and even informed me that the warranty on that particular part had been extended on my 2017 Forester. So, there wasn't any charge They fixed my issue and even informed me that the warranty on that particular part had been extended on my 2017 Forester. So, there wasn't any charge. If I HAD to come up with something to complain about, it would be that the free carwash took a few minutes longer than they though it would. But, hey, it was FREE, so I really can't even complain about that! More

by BART.WETHERBEE Verified Customer Verified Customer

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This dealership valets my car to and from work for no charge. I enjoyed this service previously when I bought a used Lexus in Springfield, MA. I never have to waste another precious weekend hour getting charge. I enjoyed this service previously when I bought a used Lexus in Springfield, MA. I never have to waste another precious weekend hour getting my car serviced. The communication lines are open and I receive text updates. The tests include a link which categorizes my repairs with color coded criticality. I know my 138k car needs maintenance especially with salt spray and harsh New England weather swings. The service link included photos showing bushing wear and other specific situations. I then approve or can select to wait later to address non critical issues. Subaru retrofitted a design issue of a shield which hopefully will slow the bearing wear issue. I can phone the service department anytime for a quick update. This dealership is technically adept and a reassuring pleasure to work with when it comes to servicing my car. I repeat my hope: to reach 300k safe miles with this dealership servicing and maintaining my vehicle. When Subaru introduces a reliable hybrid SUV which fits my bike in the back hatch, I will consider buying here and not my usual Toyota. I inherited my Forester. And this dealership applied my oil change/tire rotation coupon without being prompted. This is the way I like to conduct my business. Did I forget to mention they wash my car and my weathertec car mats for free? More

by AMYSELIGK Verified Customer Verified Customer

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happy to hit 5 stars on a review but i hate having to write something as well. so please don't make this a requirement in the future or i won't provide feedback. thank you write something as well. so please don't make this a requirement in the future or i won't provide feedback. thank you More

by mlek Verified Customer Verified Customer

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