Hadariel Copeland
Sales Professional
North Coast Mitsubishi - West Cleveland
5700 Brookpark Rd
Cleveland, OH 44129
8 Reviews
Write a Review8 Reviews of Hadariel Copeland
November 06, 2020
Lied to me about a vehicle being there to get me through the door and try to sell me different cars that were obviously not as good a deal. Told me to come test drive the car we agreed upon and assured me i the door and try to sell me different cars that were obviously not as good a deal. Told me to come test drive the car we agreed upon and assured me it was on the lot waiting for me and only AFTER i filled out paper work told me the car that they knew i was coming to test drive that day was sent to a different location coincidentally that same day. I believe the only reason they have such good ratings is because people are willing to overlook the old bait and switch scam and take a different vehicle. Either that or they come in without a specific car in mind which is strange because it defeats the purpose of the ability to browse their inventory and do a little research on the car before you show up. More
Other Employees Tagged: Ian Goan
June 28, 2020
HD HELPED ME AND THE BEST FRIEND he IS A WONDERFUL PERSON THANK YOU SO MUCH.GO TO NORTHCOAST AUTO.ALL THEY WILL GET YOU TOGETHER THANK YOU SO MUCH.GO TO NORTHCOAST AUTO.ALL THEY WILL GET YOU TOGETHER More
Other Employees Tagged: Isaiah Barnes
March 21, 2020
SLOW!!!!!!! The process took 5 hours in all. Yes, I did have trouble with lies that made me change salesmen, but the process is way too long! I was told that I The process took 5 hours in all. Yes, I did have trouble with lies that made me change salesmen, but the process is way too long! I was told that I was going to be approved for "any car on the lot". Once approved (3 hours) I was not shown all available vehicles. First car I tested was dirty, had a bad, right turn signal, squishy brakes and out of gas! The second car was rusted to the point that it was not going to last the term of the loan. It was $2000 over KBB, as well! I was so discussed I left! I came back to pick up my proof paperwork (I was so upset, I forgot it!), and was served by another salesman. Even with the credit approved, it still took 3 hours to get in a vehicle to drive home. With today's technology, this process should only take 2 hours for the paperwork. More
Other Employees Tagged: Brendalyn Milligan
July 03, 2019
Excellent service all the way around and especially the car My husband went in today to buy a car and was very impressed the salesman was very professional and extremely nice! It was the easy place to buy a car My husband went in today to buy a car and was very impressed the salesman was very professional and extremely nice! It was the easy place to buy a car and will be back to buy another! More
June 27, 2019
Patient and welcoming Antonio is really kind and helpful. He is sincere, not trying to rashly sell a car to me. I appreciate his guidance and help he provided! One suggesti Antonio is really kind and helpful. He is sincere, not trying to rashly sell a car to me. I appreciate his guidance and help he provided! One suggestion I would make is to offer me a more detailed description of a car's condition so customers would have a better picture of the car. More
Other Employees Tagged: Antonio Gonzalez
June 07, 2019
Great customer service Came in and bought a car same day with no problems, my experience here was simple and easy . The staff are super nice, welcoming, and professional. Th Came in and bought a car same day with no problems, my experience here was simple and easy . The staff are super nice, welcoming, and professional. Thanks for the great experience... More
Other Employees Tagged: Kelsey Silvestri