Gus Gertos
Gus Gertos at BMW of Orland Park
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Gus Gertos

Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.9
83 Reviews
4.9

83 Reviews

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83 Reviews of Gus Gertos

March 16, 2025

Dealership Rating
Employee Rating

Great service. Efficient. Respectful. Closing time timely and paperwork was all in order. Their tech guy is knowledgeable. More

by mshah0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

BMW of Orland Park responded

Thank you for the great feedback! We're delighted to hear that our team at BMW of Orland Park provided efficient and respectful service. If there's anything else we can do, just let us know!

March 14, 2025

Dealership Rating
Employee Rating

Our purchase experience was top notch and dealer made it very easy. Really enjoyed working with Gus. More

by jamieson22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Galifos

Mar 14, 2025

BMW of Orland Park responded

We are glad to hear that Gus provided excellent sales support. Thanks for choosing BMW of Orland Park!

March 09, 2025

Dealership Rating
Employee Rating

Gus was fantastic. Very knowledgeable and not overly aggressive. Appropriately asked for my business if he could meet my requirements. Very professional. That being sa More

by imracjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2025

BMW of Orland Park responded

Thank you for sharing your feedback and for the kind words about Gus. We're glad to hear that he provided knowledgeable and professional service without being overly aggressive. We apologize for the lengthy process and understand how frustrating that can be, especially after you had already committed to buy. Your comments are extremely helpful as we work to streamline our process and improve efficiency. We appreciate your recommendation and will use your feedback to enhance the experience for our customers in the future. Thank you for your patience and for choosing us! Best Wishes, BMW Of Orland Park

March 02, 2025

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Employee Rating

Stopped in with my wife to test drive a car. Gus our salesman was phenomenal. What a knowledgeable guy who didn’t pressure us at all. Originally the BMW was out of our price range. Alvin the sal More

by Brandon C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alvin Crowder, Matt McCormack

Mar 03, 2025

BMW of Orland Park responded

Brandon, we're delighted to hear that Gus and Alvin made your experience at BMW of Orland Park so seamless! Thank you for the kind words and recommendation. We look forward to welcoming you back when you're ready for your next car!

February 27, 2025

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Employee Rating

Overall, a good experience, although the 3 hour time frame to complete the transaction was a little long More

by PLEBANEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alvin Crowder, Matt McCormack

Feb 27, 2025

BMW of Orland Park responded

Thank you for sharing your feedback with us! We're glad to hear that overall, you had a good experience at BMW of Orland Park. We appreciate your patience during the transaction process and will work on improving our efficiency.

February 17, 2025

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Employee Rating

very nice sales guy, but didn't know alot about the used car I purchased More

by jburau5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2025

BMW of Orland Park responded

We are glad to hear that you had an excellent purchasing experience here at BMW of Orland Park. If you have any questions please feel free to reach out!

January 28, 2025

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Employee Rating

Great service. Courteous and professional. Everything that I asked about was taken care of in an efficient manner. More

by MPERAKIS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace

Jan 29, 2025

BMW of Orland Park responded

We're delighted to hear that you received great service from our team at BMW of Orland Park. Thank you for sharing your experience!

January 08, 2025

Dealership Rating
Employee Rating

Great service. Very friendly staff and eager to help customer. It was great experience to buy the car More

by New app
Recommend Dealer
Yes

Other Employees Tagged: Matt McCormack, Marc Boomsma

Jan 08, 2025

BMW of Orland Park responded

We're delighted to hear that you had a great experience with our friendly and helpful team at BMW of Orland Park. Thank you for choosing us, and enjoy your new car!

January 01, 2025

Dealership Rating
Employee Rating

Gus Gertos is very professional sales person. He is very good providing all the information and taking care of us from first call to we left the dealership. BMW of Orland should be very proud of More

by New app
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

BMW of Orland Park responded

We're delighted to hear that Gus provided you with excellent service at BMW of Orland Park! Our team takes pride in ensuring a smooth and informative experience for our customers. Thank you for sharing your positive feedback, and we hope to see you again soon!

December 01, 2024

Dealership Rating
Employee Rating

The dealership was very clean and everyone was very helpful. Gus was super nice and he was actually the one that helped me choose a new car! More

by Angie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph DiGiovanni , Matt McCormack

Dec 03, 2024

BMW of Orland Park responded

Angie, we're delighted to hear that Gus and the team at BMW of Orland Park provided such a helpful experience. Enjoy your new car!

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