Guess Ford GMC
Guess Ford GMC at Guess Ford GMC

Guess Ford GMC

Sales

Guess Ford GMC

457 Steubenville Rd SE
Carrollton, OH 44615

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4.9
178 Reviews
4.9

178 Reviews

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178 Reviews of Guess Ford GMC

January 16, 2026

Dealership Rating
Employee Rating

Dennis was very friendly. He answered all of my questions.Dustin made the finance process easy and informative. More

by Barbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Schurr, Dustin Shockey

Jan 19, 2026

Guess Ford GMC responded

Thank you for your feedback! We’re happy to hear Dennis and Dustin provided a friendly, clear, and easy experience. We appreciate the opportunity to work with you.

January 16, 2026

Dealership Rating
Employee Rating

Guess Motors had a wide variety of used cars for us to choose from which made the drive worth it. All the employees were friendly and professional. They went above and beyond explaining everything through More

by pickles8it
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2026

Guess Ford GMC responded

Thank you so much for the wonderful review! We’re glad the trip was worth it and that our wide selection, friendly team, and clear buying process made for a great experience. Phil will be thrilled to hear your kind words—he truly enjoys helping customers every step of the way. We sincerely appreciate your business and look forward to welcoming you back again!

January 14, 2026

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Employee Rating

Goes above and beyond for their customers. Thank you Mark for all your help. Greatly appreciated helping us. More

by Stofenlisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Dettorre

Jan 15, 2026

Guess Ford GMC responded

Thank you for the great review! We’re glad Mark was able to help and provide the support you needed. We truly appreciate your business.

January 13, 2026

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Employee Rating

We're very happy for how they all treated us and how they are working with us. Phil was very nice and friendly and explained things very straightforward. More

by Paulus Couple
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2026

Guess Ford GMC responded

Thank you for the kind review! We’re glad to hear you had a positive experience and that Phil was friendly and clear in explaining everything. We appreciate the opportunity to work with you.

January 07, 2026

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Employee Rating

Service department took weeks to fix a truck i had 1 day they wouldn't even compensate me at all dont recommend More

by jenn44511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 08, 2026

Guess Ford GMC responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your frustration with the length of the repair and your experience overall. While some repairs can take longer than expected due to parts availability or diagnostic needs, we understand how inconvenient that can be. Your comments have been shared with our service management team so we can continue improving communication and customer experience. If you’d like to discuss this further, we’d be happy to speak with you directly.

December 30, 2025

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Employee Rating

This is our fifth vehicle we have purchased from Guess and we won’t go anywhere else. Ray, Dennis and Mark have been awesome with all of our purchases. I recommend all my family and friends to “Buy Gues More

by hkwarner73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2026

Guess Ford GMC responded

Thank you so much for your continued business and your referrals. We truly appreciate it!

December 19, 2025

Dealership Rating
Employee Rating

I am very satisfied with my vehicle purchase and my experience with Guess Motors sales team. Also, including everyone behind the scenes, too. Phil and Ray were phenomenal! Purchasing a vehicle out of s More

by rn93emt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Shockey, Phil Blackburn

Dec 22, 2025

Guess Ford GMC responded

Thank you so much for your business and for the kind review. We are so glad we were able to help you.

December 15, 2025

Dealership Rating
Employee Rating

Our salesman Dennis was a pleasure to work with. No hassle and no pressure. The atmosphere at the dealership was relaxing. More

by Tcrothers2370
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dennis Schurr, Dustin Shockey

Dec 16, 2025

Guess Ford GMC responded

Thank you for sharing your experience! We’re so glad to hear that Dennis was a pleasure to work with and that you enjoyed our no-pressure, hassle-free approach. Creating a relaxed and welcoming atmosphere is very important to us. We truly appreciate your business and look forward to seeing you again at Guess Motors!

December 10, 2025

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Employee Rating

My experience with with guess motors and their employees was the best no pressure just friendly and helpful one of the best experiences I've had at a dealership and my salesman was the best I will be sendin More

by charleskinney818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Dettorre, Dustin Shockey

Dec 12, 2025

Guess Ford GMC responded

We are so happy that you chose us. We appreciate your business and the kind review.

November 21, 2025

Dealership Rating
Employee Rating

I would recommend Guess if your interested in buying a new vehicle. A lot o vehicles to choose from and personal are very professional and kind. More

by pat.beagle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Schurr

Nov 25, 2025

Guess Ford GMC responded

Thank you for your recommendations and for your business. We appreciate it!

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