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Guess Ford GMC
Guess Ford GMC at Guess Ford GMC

Guess Ford GMC | Page 2

Sales

Guess Ford GMC

457 Steubenville Rd SE
Carrollton, OH 44615

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4.9
193 Reviews
4.9

193 Reviews

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193 Reviews of Guess Ford GMC

April 04, 2026

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Employee Rating

It was easy to work with. They found the perfect car for me and I came home with it that day. More

by staceytherese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Schurr, Dustin Shockey, Michael Guess

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Apr 06, 2026

Guess Ford GMC responded

Thank you for sharing your experience! We’re so glad to hear everything was easy and that we were able to help you find the perfect vehicle and get you on the road the same day. We truly appreciate your business and are here anytime you need us—enjoy your new ride!

March 08, 2026

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Employee Rating

This is the most pleasant dealership i have ever been too. Thank you all for the great experience! More

by biggenetyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Dettorre, Dustin Shockey, Rachel Barrett

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Mar 09, 2026

Guess Ford GMC responded

Thank you so much for the kind words! We’re thrilled to hear you had such a pleasant experience with us at Guess Motors. Our team works hard to make every visit easy and enjoyable, and your feedback truly means a lot. We appreciate your business and look forward to seeing you again!

February 24, 2026

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Employee Rating

Very nice dealer all the people are great made for a very good buying experience and would definitely recommend to any future buyers More

by Bittledemuesy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Dettorre, Dennis Schurr, Dustin Shockey , Phil Blackburn

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Feb 24, 2026

Guess Ford GMC responded

Thank you so much for your business and for your recommendations. We truly appreciate you!

February 03, 2026

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Employee Rating

Have been there for my past 3 vehicles and can’t complain. always quick and easy and Phil was great and knowledgeable on everything. More

by Stewart6611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Shockey, Ray Furgiuele , Phil Blackburn

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Feb 04, 2026

Guess Ford GMC responded

Thank you for being a loyal customer! We’re happy to hear your experiences have been quick and easy, and that Phil took great care of you. We appreciate the great review and look forward to seeing you again!

January 23, 2026

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Employee Rating

I have bought several vehicles from Guess over the years and it’s always been a great experience!Dennis is a great down to earth salesman and I would recommend him to anyone looking for a new or used vehicl More

by roddybill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Dettorre, Dennis Schurr, Dustin Shockey

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Jan 23, 2026

Guess Ford GMC responded

Thank you for your continued trust in Guess Motors! We’re so glad to hear Dennis took great care of you again. We truly appreciate the recommendation and look forward to seeing you next time!

January 16, 2026

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Employee Rating

Guess Motors had a wide variety of used cars for us to choose from which made the drive worth it. All the employees were friendly and professional. They went above and beyond explaining everything through More

by pickles8it
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Dettorre, Ray Furgiuele , Phil Blackburn

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Jan 19, 2026

Guess Ford GMC responded

Thank you so much for the wonderful review! We’re glad the trip was worth it and that our wide selection, friendly team, and clear buying process made for a great experience. Phil will be thrilled to hear your kind words—he truly enjoys helping customers every step of the way. We sincerely appreciate your business and look forward to welcoming you back again!

January 16, 2026

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Employee Rating

Dennis was very friendly. He answered all of my questions.Dustin made the finance process easy and informative. More

by Barbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Schurr, Dustin Shockey

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Jan 19, 2026

Guess Ford GMC responded

Thank you for your feedback! We’re happy to hear Dennis and Dustin provided a friendly, clear, and easy experience. We appreciate the opportunity to work with you.

January 14, 2026

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Employee Rating

Goes above and beyond for their customers. Thank you Mark for all your help. Greatly appreciated helping us. More

by Stofenlisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Dettorre

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Jan 15, 2026

Guess Ford GMC responded

Thank you for the great review! We’re glad Mark was able to help and provide the support you needed. We truly appreciate your business.

January 13, 2026

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Employee Rating

We're very happy for how they all treated us and how they are working with us. Phil was very nice and friendly and explained things very straightforward. More

by Paulus Couple
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Wood, Dustin Shockey, Michael Guess , Phil Blackburn

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Jan 15, 2026

Guess Ford GMC responded

Thank you for the kind review! We’re glad to hear you had a positive experience and that Phil was friendly and clear in explaining everything. We appreciate the opportunity to work with you.

January 07, 2026

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Employee Rating

Service department took weeks to fix a truck i had 1 day they wouldn't even compensate me at all dont recommend More

by jenn44511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Power, Michael Guess, Ray Furgiuele, Nick Rhodes

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Jan 08, 2026

Guess Ford GMC responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your frustration with the length of the repair and your experience overall. While some repairs can take longer than expected due to parts availability or diagnostic needs, we understand how inconvenient that can be. Your comments have been shared with our service management team so we can continue improving communication and customer experience. If you’d like to discuss this further, we’d be happy to speak with you directly.

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