Gregory Itkin
Gregory Itkin at BMW of Freehold

Gregory Itkin | Page 5

Service Manager

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

Contact Me
5.0
70 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

19 yrs, 11 mos

5.0

70 Reviews

Write a Review

70 Reviews of Gregory Itkin

November 29, 2023

Dealership Rating
Employee Rating

Always looking to please the customer, everyone is well informed and friendly. Great place to do business. More

by HAPPYHONNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cheung, James Cathers

Nov 30, 2023

BMW of Freehold responded

Hi! We're glad to know you had a positive experience with our informed and friendly team at BMW of Freehold. We always strive to provide top-notch service and make every visit enjoyable for our customers. Thanks for your kind words and we hope to see you again!

November 29, 2023

Dealership Rating
Employee Rating

The team got me in right away. Greg Itkin is great- always super to deal with. Got me in and out right away after I blew out 2 tires. Was able to get to an important meeting on tim More

by wilwon
Recommend Dealer
Yes

Other Employees Tagged: Gregory Itkin

Nov 29, 2023

BMW of Freehold responded

Hi Wilwon! We're glad to know Greg and our team at BMW of Freehold were able to assist you promptly. We understand how important your time is, so it's great you were able to get to your meeting! Thanks for the positive feedback and we hope to see you again soon!

November 28, 2023

Dealership Rating
Employee Rating

This is the best dealership I have ever dealt with. Everyone is very professional and courteous. More

by JUDA272
Recommend Dealer
Yes

Other Employees Tagged: Gregory Itkin

Nov 29, 2023

BMW of Freehold responded

Hi Juda! Thank you for taking the time to let us know that you found our team to be very professional and courteous at BMW of Freehold. It's so awesome to hear that we've been the best dealership you've dealt with. We hope to see you again for more fantastic experiences!

November 24, 2023

Dealership Rating
Employee Rating

I requested several services and not all were done. I am disappointed. BMW has a known problem with the M brakes and they still have not fixed it. More

by DRESILVERS
Recommend Dealer
No

Other Employees Tagged: Gregory Itkin

Nov 27, 2023

BMW of Freehold responded

Hello. It's disappointing to read about your recent experience with several services not being completed. I would like to discuss this further with you so that I might learn more about your experience and work towards a resolution with you. Please reach out to me at the email below at your convenience. Thank you, Frank Ghusson - Service Manager - fghusson@dchusa.com

October 01, 2023

Dealership Rating
Employee Rating

The sale and service staff are above reproach! They make sure every client becomes a part of the family. More

by lovetoboat_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2023

BMW of Freehold responded

We're so glad to know you felt like part of the family at BMW of Freehold! Our team always aims to provide top-notch service and we look forward to your next visit!

September 30, 2023

Dealership Rating
Employee Rating

I received a fair trade in value for my car and it was a pleasure dealing with Pierre. I went to at least 6 different dealerships and decided to buy from Freehold BMW because of Pierre’s professionalism an More

by stevej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pierre Gonzales

Oct 02, 2023

BMW of Freehold responded

Hi Steve, we appreciate your kind words about Pierre. We hope to see you again in the future!

September 02, 2023

Dealership Rating
Employee Rating

Eugene is prompt, knowledgeable, and very helpful throughout the entire experience. I would highly recommend him to anyone in the market for a BMW! LESS More

by Rshvart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Poznyak

Sep 05, 2023

BMW of Freehold responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at BMW of Freehold.

June 16, 2023

Dealership Rating
Employee Rating

Thank you Craig for always being there when I have any issue with our vehicles. Always professional and always appreciated. Thanks again for all your vast knowledge of our BMW's. More

by fastcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Forman

Jun 16, 2023

BMW of Freehold responded

Hello, we appreciate you choosing BMW of Freehold. Our team enjoyed assisting you with your services. Travel safe!

March 29, 2023

Dealership Rating
Employee Rating

Professional and efficient. Very easy to work with and understands the client’s needs. Highly recommended!!!! More

by Alan L Alfaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Monteleone , Eugene Poznyak

Mar 30, 2023

BMW of Freehold responded

Hi Alan, we're pleased to see our team was professional and efficient during your visit. Come visit us again soon!

March 08, 2022

Dealership Rating
Employee Rating

Gregg is the best of the best ! Can’t be any better when you are born with greatness! More

by GIANNIMARINI27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2022

BMW of Freehold responded

Hi Gianni, we also think Gregg is the best! Until next time, safe travels!

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