Dealership s wonderful to work with.
Top notch salespeople and technicians. I bought a used Nisan Forester 2021 and am very happy with it!
Top notch salespeople and technicians. I bought a used Nisan Forester 2021 and am very happy with it!
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by 3LEVESQUES
Verified Customer
Verified Customer
Jan 23, 2024 -
Tri State Nissan responded
3levesques, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly.
Thank You,
Kind Regards,
Jennifer Stead
Owner Loyalty Manager
Tri-State Nissan
(540)771-3016
Was disappointed in the past but with new management, I
feel supported and appreciated. Thanks to them recently, I was able to get the solution to the ticking that was going on with my heater. It was hard
feel supported and appreciated. Thanks to them recently, I was able to get the solution to the ticking that was going on with my heater. It was hard to prove at first, but they never gave up on me. Believed me...... even when they never heard it. Thank You!!
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by ddburrow
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kevin Riggleman
, Young mechanic who is in school training while working. Don't know his name but thanks to him and his warm personality.
Jan 09, 2024 -
Tri State Nissan responded
Ddburrow, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly.
Thank You,
Kind Regards,
Jennifer Stead
Owner Loyalty Manager
Tri-State Nissan
(540)771-3016
Skyler met me at the door, got the truck in, in less than
a minute. I am a return customer so all my info is on file so using the vehicle information she looked it up and I was off to lunch in less than a m
a minute. I am a return customer so all my info is on file so using the vehicle information she looked it up and I was off to lunch in less than a minute. Called when the truck was ready and did some extra stuff I forgot to ask for initially. Truck was ready when I got there. 2 minutes with the cashier and I am gone. Go ahead and make that better, not going to happen. Thanks Skyler, thanks Tristate.
Hugh
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by hugh2
Verified Customer
Verified Customer
Service Price Transparency
Dec 08, 2023 -
Tri State Nissan responded
Wow! Skyler and our team at Tri-State Nissan are overjoyed by your amazing feedback! We're delighted to have you as a return customer, and it's fantastic to hear that Skyler's efficiency and attention to detail made your experience seamless. Providing quick and thorough service is a priority for us, and we're thrilled that we could meet your expectations. Thank you for taking the time to share your positive experience, and we look forward to serving you again in the future. Safe travels, and thanks for choosing Tri-State Nissan!
Vladimir is my hero.
I really needed a vehicle that would keep me and my granddaughter safe. Vladimir was empathic, caring and professions. He went beyond the call of
I really needed a vehicle that would keep me and my granddaughter safe. Vladimir was empathic, caring and professions. He went beyond the call of duty to get me my dream care. Tri State Nissan is the dealership that had my back. I also want to shout out to the guys who were working in the finance department. They worked hard to find the proper financing. They all worked together as a team but more like family. You guys are the best!
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by starksm43
Verified Customer
Verified Customer
Oct 14, 2023 -
Tri State Nissan responded
Hello we are so glad to hear such positive things about one of our sales members. Vladimir is absolutely an amazing person all around. He posses great empathy and care for any and every individual he comes into contact with. We are honored to have him. So glad to see the public response to the great customer service skills that these ladies and gents have. Thank you for your positive feed back and 5 star rating. Thank you for being a valued Nissan customer. Glad to have you as part of the family.
Professional.
Courteous. Convenient. Great hours. My experience whether sales or service has always been very good.
Courteous. Convenient. Great hours. My experience whether sales or service has always been very good.
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by vhh124
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2023 -
Tri State Nissan responded
Thank you for your wonderful review! We're thrilled to hear that you have had great experiences with both our sales and service departments, and that you found our staff to be professional, courteous, and convenient. Our team takes pride in providing exceptional customer service and working hard to accommodate our customers' needs. We're glad to hear that our hours have been convenient for you, and we appreciate your business and your kind words. Thank you for choosing us, and we look forward to serving you again in the future for all your vehicle needs!