Greg Jones

. No call backs after two messages left. Very poor customer service Overall. Had a difficult situation that I needed help with and got none. BTW. The car that I purchased from this dealer in Jan o customer service Overall. Had a difficult situation that I needed help with and got none. BTW. The car that I purchased from this dealer in Jan of this year is my 7th BMW so I’ve had some experience More

by Jennymcmutrie Verified Customer Verified Customer

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Greg is always helpful. Love that they always wash my car n vacuum!! Thank you! Love that they always wash my car n vacuum!! Thank you! More

by KIMBERLYCLIFTON Verified Customer Verified Customer

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Took my car in and found I had a unique issue. One of my wheels(rim) was cracked from a pothole. My service guy Greg really worked on finding a replacement. In CA. Had the issue fixed very quick One of my wheels(rim) was cracked from a pothole. My service guy Greg really worked on finding a replacement. In CA. Had the issue fixed very quickly and gave me a car for a few days More

by JAYBETH Verified Customer Verified Customer

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I always have a great service a great experience Nick, and Gregg always have an outstanding customer service and Gregg always have an outstanding customer service More

by fogeeladd Verified Customer Verified Customer

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Really great service. Was in and out, and they fixed my recall in under 3 hours. Couldn’t have had a better experience! Was in and out, and they fixed my recall in under 3 hours. Couldn’t have had a better experience! More

by KRISTOFERLEISE05 Verified Customer Verified Customer

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The service was super quick and friendly, and they had coffee and snacks available. The customer lounge was clean. The car wash and vacuum were really nice touches. coffee and snacks available. The customer lounge was clean. The car wash and vacuum were really nice touches. More

by SMSERRANO25 Verified Customer Verified Customer

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3 hours for an oil change is absolutely ridiculous with an appointment on a weekday. an appointment on a weekday. More

by farsouth31 Verified Customer Verified Customer

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I arrived timely and the service was completed within the time frame quoted! That’s a rarity at most car dealers in my experience. Great job BMW! time frame quoted! That’s a rarity at most car dealers in my experience. Great job BMW! More

by Hpschrank1 Verified Customer Verified Customer

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Didn’t expect them to have all the parts in for the repair that was needed. To my surprise, the car was ready the same day. Fast and prompt service. repair that was needed. To my surprise, the car was ready the same day. Fast and prompt service. More

by SClifford Verified Customer Verified Customer

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Greg Jones was my service advisor and the customer care was exemplary! My car came in for a recall and Greg kept me notified of the progress. It was a lengthy repair so he made sure I had the use of a rent was exemplary! My car came in for a recall and Greg kept me notified of the progress. It was a lengthy repair so he made sure I had the use of a rental car and everything was handled smoothly and seamlessly. Greg is the epitome of great customer service and Sarasota BMW has the good fortune of having him represent their brand! Job well done. Thank you, Greg! More

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