Grant Monks
Grant Monks at Ourisman Toyota 40

Grant Monks

Service Manager

Ourisman Toyota 40

1101 Business Center Way
Edgewood, MD 21040

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4.7
28 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

27 yrs, 2 mos

4.7

28 Reviews

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28 Reviews of Grant Monks

January 02, 2026

Dealership Rating
Employee Rating

HAPPY HOLIDAYS OURISMAN TOYOTA 40 DEALERSHIP GREAT HOSPITALITY IS A GREAT EXAMPLE OF HOW TO KEEP CUSTOMERS COMMING TO BUY TOYOTA VEHICLES SERVICES IS GREAT THANK YOU!! More

by MANGOPASSION3199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Jackson, Abdul Bashir, Mo Arshad, Nick Biscoe , Frank Wilson

Jan 05, 2026

Ourisman Toyota 40 responded

Hello, thank you for this wonderful review! We appreciate you taking the time to share these kind words!

November 27, 2025

Dealership Rating
Employee Rating

Good customer service and good communication. good dealership, good people and efficient service. The reminder is awesome. More

by Bridget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Wilson

Nov 28, 2025

Ourisman Toyota 40 responded

Thank you so much for the kind words. We are glad to hear you had a positive experience and that our communication and reminders were helpful. We appreciate you choosing us and look forward to seeing you again!

November 23, 2025

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Very courteous team and proactive. The waiting area is clean and improved! The basic checkup was worth the drive to this location. More

by keshleman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Wilson

Nov 24, 2025

Ourisman Toyota 40 responded

Thank you for your kind feedback! We’re glad to hear our team was courteous and proactive, and that you enjoyed the improved waiting area. We’re happy the checkup was worth the trip, and we appreciate you choosing our location!

November 20, 2025

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Service department is great. Got my car in and out quickly. Waiting area is nice More

by mhs2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Ourisman Toyota 40 responded

Thank you for the great feedback! We’re glad to hear our service team took good care of you and that you enjoyed the waiting area. We appreciate you choosing us and look forward to seeing you again!

October 06, 2025

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Had an appointment at 10 AM. I was out by 10:45 AM. We couldn’t ask for a quicker time. More

by rdedie20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Ourisman Toyota 40 responded

Thank you for the 5-star feedback. We’re glad your 10 AM appointment was completed quickly and smoothly. We appreciate you choosing us and look forward to seeing you next time!

August 05, 2025

Dealership Rating
Employee Rating

The best service I received on my life from this dealership. very attentive to everything and spectacular treatment More

by Frankiegonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Jackson, Christian Knudsen, Amanda Fitzgerald , Frank Wilson

Aug 05, 2025

Ourisman Toyota 40 responded

Thank you so much for your kind words! We’re thrilled you had a spectacular experience with us. Looking forward to serving you again!

July 24, 2025

Dealership Rating
Employee Rating

Josué Torres did an excellent job. He helped me find my car. I highly recommend this place if you're looking for a new or used car. He was patient, attentive, and very kind. I really a More

by Yanelope2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Torres

Jul 24, 2025

Ourisman Toyota 40 responded

Thank you so much for the great review! We’re glad Josué helped you find the perfect car. We appreciate your kind words and recommendation—enjoy your new ride!

July 05, 2025

Dealership Rating
Employee Rating

Hi I got a routine oil change and the technician said the last technician who did my oil change broke the oil cap. Ourisman is the only dealership that has done my oil. More

by prodigyacct1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Jul 05, 2025

Ourisman Toyota 40 responded

My apologies to learn of your concern with the oil cap. I'd like to help in any way I can, could you please reach out to me at gmonks@ourismancars.com so we can discuss the details. Thank you-Grant Monks

June 19, 2025

Dealership Rating
Employee Rating

The whole team did a great job. Not only did they wash my car when they were done but they found me an empty desk where I could get my work done. Free WiFi too! I follow them on IG More

by Lew G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Jackson, Dan Cahill, Martin Simon , Chris Kusterer, Frank Wilson

May 08, 2025

Dealership Rating
Employee Rating

They were very honest for everything they done and excellent service. Highly recommend them. Also the prices were great. More

by sue.grim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Jackson, Dan Cahill, Martin Simon , Nik Bratton, Chris Kusterer, Frank Wilson, Annette who checked us in and she really took care of us. Sorry I didn’t remember her last name

May 20, 2025

Ourisman Toyota 40 responded

Thank you so much for the kind words!

1

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