
Dealership Experience
1 yr, 11 mos
Industry Experience
26 yrs, 4 mos
18 Reviews
Write a Review18 Reviews of Grant Monks
April 04, 2025
Great job. Quick repair. Collision shop repaired damage to my truck in one week. They worked with rental car company so I dropped off my truck and picked up ren Quick repair. Collision shop repaired damage to my truck in one week. They worked with rental car company so I dropped off my truck and picked up rental all at body shop. Good communication throughout the process. They coordinated directly with insurance company. More
Other Employees Tagged: Frank Wilson, Chris Kusterer , Body shop
March 07, 2025
Professional staff. Pleasant environment. I was able to enjoy a comfortable waiting and my car was clean and comfortable when the skilled mechanics had completed my se Pleasant environment. I was able to enjoy a comfortable waiting and my car was clean and comfortable when the skilled mechanics had completed my service. More
Other Employees Tagged: Ron Jackson, Nik Bratton, Dan Cahill, Martin Simon
February 28, 2025
Very pleased with my experience. Everyone was very professional and accommodating. I highly recommend Ourisman Toyota 40 Everyone was very professional and accommodating. I highly recommend Ourisman Toyota 40 More
Other Employees Tagged: Frank Wilson, Chris Kusterer
January 25, 2025
Friendly service, very informative. Also helpful with scheduling appointment when adjustments were needed. Thank you. Also helpful with scheduling appointment when adjustments were needed. Thank you. More
Other Employees Tagged: Frank Wilson, Chris Kusterer
December 04, 2024
Overcharging for services is the first part. The second part is their sales or slacking. They should at least have had someone to offer me the extended Toyota care since it expires on 5 Decembe The second part is their sales or slacking. They should at least have had someone to offer me the extended Toyota care since it expires on 5 December. But I guess that’s not important to them They’re not personable This is my second Toyota that I have bought from that dealership and I won’t be buying another three service advisors were sitting there and the only one that said anything was the one who was dealing with a customer the other two weren’t, but that’s OK just leave a customer sitting in the lobby without offering assistance More
Other Employees Tagged: Frank Wilson, Chris Kusterer
September 25, 2024
Friendly,responsive,inviting,quick,nice,fair, Clean,hone st,warm,selfless,comfortable, Caring, knowledgeable, relaxing ,place st,warm,selfless,comfortable, Caring, knowledgeable, relaxing ,place More
Other Employees Tagged: Frank Wilson, Chris Kusterer
September 17, 2024
Everyone at Ourisman Toyota 40 are professional and pleasant. Your service details are reviewed and explained and any issues are discussed and resolved in a timely fashion . I know my car is well cared pleasant. Your service details are reviewed and explained and any issues are discussed and resolved in a timely fashion . I know my car is well cared for and I can depend on the dealership . I highly recommend the service and will always return More
Other Employees Tagged: Frank Wilson, Chris Kusterer
September 01, 2024
The service was very quick, and the staff was very professional and courteous. I would highly recommend to go here in the future. professional and courteous. I would highly recommend to go here in the future. More
Other Employees Tagged: Ron Jackson, Frank Wilson, Chris Kusterer
August 06, 2024
Easy to set up an appointment. All providers are courteous. In particular my service provider Chris was knowledgeable, listened to my input including some help I requested on setti All providers are courteous. In particular my service provider Chris was knowledgeable, listened to my input including some help I requested on setting some features in my car. He also informed me of what packages are available as I move forward with my regular checkups. Finally the service to my car was completed in a timely manner. More
Other Employees Tagged: Frank Wilson, Chris Kusterer
July 08, 2024
I went in for servicing and it was thorough and a reasonable timeframe for the process. I appreciate the advisor who explained what I needed and the coverage I had. While I waited o was able to work reasonable timeframe for the process. I appreciate the advisor who explained what I needed and the coverage I had. While I waited o was able to work in a comfortable space. More
Other Employees Tagged: Frank Wilson, Chris Kusterer

