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Grant Garrison
Grant Garrison at Germain Lexus of Easton

Grant Garrison

Service Director

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

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4 Reviews
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4 Reviews

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4 Reviews of Grant Garrison

July 11, 2025

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Employee Rating

Ashley was very helpful and friendly. The service was on time and also very thorough. More

by CHRISHAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Nathan Spencer, Ashley Hornung, Jorden Ford

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Jul 11, 2025

Germain Lexus of Easton responded

Here at Germain Lexus of Easton, we are always thankful for positive feedback from our customers. Thank you, Chrishaines!

July 11, 2025

Dealership Rating
Employee Rating

Good job doing the maintenance. Friendly and responsive. I enjoy going there nice people to w ooo Er k with v More

by BOBG4011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Nathan Spencer, Ashley Hornung, Jorden Ford

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Jul 11, 2025

Germain Lexus of Easton responded

Thank you for your feedback and your business, Bob! It means a lot to our team that you have had positive experiences with us at Germain Lexus of Easton.

July 04, 2025

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Employee Rating

Very incurring, with their professional , and hospitality, Thank you for,, many years of good service !!! More

by Mrlek7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Nathan Spencer, Ashley Hornung, Jorden Ford

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Jul 07, 2025

Germain Lexus of Easton responded

We appreciate your business and your positive feedback. Thank you for choosing Germain Lexus of Easton!

June 30, 2025

Dealership Rating
Employee Rating

Lexus accused me of doing something with the steering wheel that I didn’t do to my car and then they wouldn’t own up to their responsibility of causing the problem. Appears the sales and technical depts More

by susan36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Miller, Ashley Hornung

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Jul 01, 2025

Germain Lexus of Easton responded

It's concerning to hear about your experience, and I apologize for any frustration this situation has caused. We strive for transparency and fairness in all interactions, so it's disappointing to learn we may have fallen short here. Please feel free to reach out if you'd like us to further address this matter or discuss it in more detail. Thank you, Cindy Lentz - Fixed Operations Director - clentz@germain.com

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