Gracie Martinez | Page 5

Very friendly and kept me updated on progress of repairs great customer service and great communication very professional great customer service and great communication very professional More

by damwasterecycling Verified Customer Verified Customer

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Great communication. Very timely. No No nintendo Blah blah, blah, blah, blah blah blah blah Very timely. No No nintendo Blah blah, blah, blah, blah blah blah blah More

by CGARZA88 Verified Customer Verified Customer

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Friendly staff. Responsive communication. Honest and fair pricing. Respectful of my vehicle by taking reasonable care while in the shop. Responsive communication. Honest and fair pricing. Respectful of my vehicle by taking reasonable care while in the shop. More

by James Verified Customer Verified Customer

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Went in with service light on. Service checked it and determined it just needed a reset and got me on my way. Service checked it and determined it just needed a reset and got me on my way. More

by bmcclure8210 Verified Customer Verified Customer

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Good experience over all. Only downside is the time between drop off and when a technician is available to be assigned. Only downside is the time between drop off and when a technician is available to be assigned. More

by dturnley05 Verified Customer Verified Customer

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Excellent service rep, Excellent technician, perfect experience 10 out of 10 will bring my other vehicle here in the near future experience 10 out of 10 will bring my other vehicle here in the near future More

by DANIELDAVIS776 Verified Customer Verified Customer

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Michael was fantastic throughout the entire process. I could not have asked for a better service coordinator. He was patient, kind, understanding and knowledgeable. Great communication and time efficien I could not have asked for a better service coordinator. He was patient, kind, understanding and knowledgeable. Great communication and time efficient. I felt like he actually heard what I was saying and didn't brush me off as a problem. More

by codiemr Verified Customer Verified Customer

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Dropped my car off for a check engine light. Was diagnosed and fixed by the following day. Gracie is the absolute sweetest. I will always request her when I go. Was diagnosed and fixed by the following day. Gracie is the absolute sweetest. I will always request her when I go. More

by jenpope31 Verified Customer Verified Customer

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Courteous and professional. I really appreciated the loaner vehicle. Without transportation I am very isolated. My truck seems to be running well now that you have repaired it. I really appreciated the loaner vehicle. Without transportation I am very isolated. My truck seems to be running well now that you have repaired it. Thank you. More

by jsieben Verified Customer Verified Customer

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I called and Gracie told me to drive in from San Antonio for an electrical issue. When I got there she greeted me and came out right away to see the issue I was having. Then she was able to work with the se for an electrical issue. When I got there she greeted me and came out right away to see the issue I was having. Then she was able to work with the service department manager and was able to get my vehicle in for a diagnostic evaluation of my electrical issue. They were able to address the issue in a short amount of time. She told me that she believed that they corrected the electrical issue but to keep her updated if the issue comes back. I appreciate your willingness to help me. I will definitely request Gracie for future assistance. More

by rbrinnel73 Verified Customer Verified Customer

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