Glenn Jones

BUYERS BEWARE - I just purchased a 2016 Jeep Wrangler Unlimited Rubicon from Automotive Avenues 10 days ago. Since purchase, I have found numerous issues that have required repairs to be made immediately Unlimited Rubicon from Automotive Avenues 10 days ago. Since purchase, I have found numerous issues that have required repairs to be made immediately. SUMMARY: It appears that the vehicle was never inspected at the dealership. The issues I have found since purchasing were relatively easy to find with a little time, but were hidden enough to sell me on the vehicle after a simple test drive and visual inspection at the dealership. RECOMMENDATION: Any vehicle purchased from this dealership should first be brought to an off-site third party mechanic for a thorough inspection. Do not settle for an on-site mechanic inspector, like AWP. FULL STORY: I live in Cleveland, OH and was searching the nation for a Jeep Wrangler with certain specs and in a certain price range. Automotive Avenues had one listed for sale with incredibly low mileage for the year. After doing extended research, I chose to make the 8hr drive to New Jersey to see the vehicle. Upon arrival, I took it for a short test drive (they limit you to a short pre-planned route). Everything appeared operational, and I looked it over for about an hour at the dealership. However, I am no mechanic. I then purchased the vehicle and drove it back to Cleveland. Since returning, I have found the following issues: 1. Check engine light for bad thermostat, with evidence that the code had been cleared previously without a repair having been made. 2. Two exhaust flanges lost their bolts almost simultaneously, resulting in a loud exhaust noise and requiring immediate repair at a shop. 3. Found that the aftermarket wheels had been installed without hub centric rings, which would eventually have resulted in a wheel falling off the vehicle while driving. (I count myself lucky to not have caused a major accident while driving back to Ohio.) 4. The front passenger side brake caliper was seized. The issue was not noticeable during the test drive, but became very obvious after a longer drive. 5. The aftermarket wheels included vanity covers over the lug nuts, and after removing the covers, I discovered that one wheel was being held on by only 3 lug nuts (!!!!). The other two wheel studs were stripped, so they will need to be replaced immediately. That's five problems in 10 days. Hopefully, I can get everything repaired and will discover no other issues. However, I would strongly recommend that anyone purchasing from Automotive Avenues demand that the vehicle be taken to an off-site third party mechanic for a thorough inspection. It may cost you a few hundred $$$, but it will be money well spent. More

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Back at the SPOT one again! Automotive Ave are the G.O.A.Ts!!! My go to only place to purchase a vehicle!! Like I’ve posted on google , this place is legit!! A very busy place w Automotive Ave are the G.O.A.Ts!!! My go to only place to purchase a vehicle!! Like I’ve posted on google , this place is legit!! A very busy place with knowledgeable staff!! Brought back my purchased Range over after 2 years and no problem. My husband and I were introduced to an amazing rep. Glenn Jones. Thorough, honest, knowledgeable , friendly, and best of all patient. He reviewed everything with us and broke down CarFax. I found a few issues with the vehicle, of course never a problem Glenn let the management know and off to fix it they went without any issues haggling whatsoever !! Smooth as always transaction! Also shot out to Antonio financial rep. Who continued to look for better rates! Thank you once again to Ave!! More

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In my opinion, Glenn J is your go to at automotive avenues. His level of professionalism is nothing less than 5 stars. He’s knowledgeable, patient and friendly. avenues. His level of professionalism is nothing less than 5 stars. He’s knowledgeable, patient and friendly. More

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Glenn J. made the process, smooth, efficient and easy. We will definitely use Automotive Avenues again! made the process, smooth, efficient and easy. We will definitely use Automotive Avenues again! More

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Glenn was amazing! He was super patient and knowledgeable. He explained in detail how the buying process works here and Antonio in the finance department got us the He was super patient and knowledgeable. He explained in detail how the buying process works here and Antonio in the finance department got us the best rate! Very happy and would shop here again! More

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Extremely pleasant experience us as we purchased a car for my wife for Christmas. Glenn made it happen. Would definitely recommend using him in the future!! for my wife for Christmas. Glenn made it happen. Would definitely recommend using him in the future!! More

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Glenn J. was friendly and helpful, really pleasant experience all around. Would definitely recommend and will come back for my next one. was friendly and helpful, really pleasant experience all around. Would definitely recommend and will come back for my next one. More

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Glenn,Anthony, and Kliff helped me get a deal done. Great group of guys. Love my new truck. Great group of guys. Love my new truck. More

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Glenn J was an amazing salesman. I get a car 4 hours. My first BMW ever. If you are looking for a nice luxury car, go to Automotive Avenues at Wall TWp NJ. Thank you and keep the I get a car 4 hours. My first BMW ever. If you are looking for a nice luxury car, go to Automotive Avenues at Wall TWp NJ. Thank you and keep the good business running. More

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Glenn was great! Totally appreciate his professionalism, patience, and friendliness. Thanks so much Glenn! You’re awesome! Totally appreciate his professionalism, patience, and friendliness. Thanks so much Glenn! You’re awesome! More

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