Gina Roberts
Gina Roberts at Executive Honda

Gina Roberts

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
273 Reviews
4.9

273 Reviews

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273 Reviews of Gina Roberts

September 01, 2025

Dealership Rating
Employee Rating

She’s very nice and the wait is great. The service is very prompt and she informed me what need to be change. More

by jisanel33
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 01, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

August 29, 2025

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I lake so much all service and people very nice and friendly. Thank you for everything More

by WANDA.SUCHOCKA
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2025

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 24, 2025

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Employee Rating

Very attentive, informative and perform work in the designated amount of time. Availability of appointments for service are convenient and the staff is very courteous. More

by steve.schoppmann
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin, Sean McMahon

Aug 24, 2025

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 18, 2025

Dealership Rating
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Excellent service and kind employees especially Gina who helped a great deal. Nice that tech shows video of repair work to you via text. More

by CAMY626
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 18, 2025

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 17, 2025

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We appreciate having a dealer service department that we feel we can trust. We always get friendly and efficient service here. More

by THOMASCOOLEY
Service Price Transparency
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Recommend Dealer
Yes
Aug 17, 2025

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

August 16, 2025

Dealership Rating
Employee Rating

Very nice and genuine. I was explained about the required services. I liked very much that they shared a short video about the car condition. More

by lipikanudi
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 16, 2025

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 15, 2025

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Employee Rating

I had an a/c issue. Compressor kept running but no cold a/c Dealership fixed due to a recall on the a/c but the original issue came back. I was told the second visit i More

by TAPTITLEABSTRACT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Executive Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. I am sorry it seems we missed something on the initial visit. We would like to make it up to you if you don't mind reaching out to discuss this further. Please feel free to stop in to see me or email me at hockingj@executiveag.com. Thanks, Jason Hocking GM Executive Honda

August 13, 2025

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Employee Rating

Personalized service. Progress reports while waiting. Work performed as needed. Highly recommend this dealership for service. More

by CSOULIAS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 13, 2025

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

August 11, 2025

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Employee Rating

Gina is absolutely top notch. I am easily able to call her directly to schedule an appointment and/or ask a question about a concern. Gina is always positively responsive. I can c More

by marialeveton
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sean McMahon , Josh Lucas Technician

Aug 11, 2025

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

July 30, 2025

Dealership Rating
Employee Rating

No unneeded upsell and courteous and efficient service. Advosor was friendly and professional. Would recommend an early appointment to get in and out quicly. More

by mlt515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Sean McMahon

Jul 30, 2025

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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