Gina Roberts
Gina Roberts at Executive Honda

Gina Roberts

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
233 Reviews
4.9

233 Reviews

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233 Reviews of Gina Roberts

June 07, 2025

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Employee Rating

I went in for a recall and was on my home in record time thanks More

by SILVESTRE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2025

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 06, 2025

Dealership Rating
Employee Rating

This dealer closes at 5pm for service when advertised online as open till 5:30pm. Everything is also self service there’s not even anyone to pull the car out of their lot for you. More

by espinaldeneliz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin

Jun 06, 2025

Executive Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 06, 2025

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Gina Roberts was great as usual ! She helped me get my car service in reasonable time and the staff was excellent as well!! Gina is always professional, courteous and making sure my More

by RHYNOSKI27
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 06, 2025

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 03, 2025

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Fast and friendly service. My Honda is wonderful and I have had no issues with it. More

by ILANAMIANI
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2025

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 02, 2025

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Employee Rating

Gina is absolutely amazing! She’s so relatable and down-to-earth, which makes the whole experience smooth and stress-free. She really listens, understands my situation, and alwa More

by MENTIEJ
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean McMahon

Jun 02, 2025

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

May 30, 2025

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Employee Rating

They were prompt and efficient. I was told what was wrong and told how they would fix it. More

by duranica
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2025

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

May 29, 2025

Dealership Rating
Employee Rating

Need more experienced car sales personnel Service department is on time and professional states pricing up front. More

by CARREGAR
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 30, 2025

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

May 28, 2025

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It was quick and done on time. I had a doctors appointment and they got me out in a hurry. More

by ardvarka
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

May 28, 2025

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 23, 2025

Dealership Rating
Employee Rating

Regarding Fuel Pump Recall service. Drop off and pick up service was provided. Excellent service. More

by vak
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

May 24, 2025

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

May 23, 2025

Dealership Rating
Employee Rating

My service experience was outstanding. Gina Robert’s customer service was exceptional. Without a doubt, the finest service appointment experience I have ever had. Would heartily recomme More

by karl.polak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

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