Gil Otero

I made a purchase on my first time visiting the dealership. Craig went above and beyond to answer any questions, resolve any doubts, and provide proper information about the car. The dealership is dealership. Craig went above and beyond to answer any questions, resolve any doubts, and provide proper information about the car. The dealership is clean and everyone working there is very friendly and professional. They also gave me a super nice deal! More

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Kevin went all out to help us find the perfect vehicle, he made our purchase smooth, stress free and most importantly fast!! From experiance vehicle shopping can be a stressful and lenghty process, ours wa he made our purchase smooth, stress free and most importantly fast!! From experiance vehicle shopping can be a stressful and lenghty process, ours was completely unlike prior experiances at car dealerships. Everyone here goes above and beyond to make the experiance a positive one from the sales to the finance team. If you are shopping for a comfortable and reliable German vehicle go see Kevin at Flagship Motorcars of Lynnfield. More

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All good! Provides all informations that I need. Very nice person. And not hard push sale. Provides all informations that I need. Very nice person. And not hard push sale. More

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Overall good experience, sales team helpful and knowledgeable, process was very efficient, didn’t waste my time in any way knowledgeable, process was very efficient, didn’t waste my time in any way More

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Excellent service and Great Communication at all points of contact. I highly recommended for anyone of contact. I highly recommended for anyone More

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Flagship could not have been better. Arthur and Laurence were exceptionally accommodating and 100% reliable. Arthur and Laurence were exceptionally accommodating and 100% reliable. More

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Excellent dealership. Hamid and Tony did a great job. I would highly recommend to others. Hamid and Tony did a great job. I would highly recommend to others. More

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I’m so impressed with everyone at Flagship! My Product Specialist, Dumitru was professional, knowledgeable and personable. Gil, the sales manager was excellent and explained all the options in My Product Specialist, Dumitru was professional, knowledgeable and personable. Gil, the sales manager was excellent and explained all the options in great detail. And the Product Concierge, Tony, explained everything about the total operation of the car and made it a lot of fun! Overall just an impressive organization! More

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Our car buying experience at Flagship Motorcars was a positive one. Luke, our salesman, was professional and very pleasant. He answered all of our questions; he was knowledgeable and thorough. We neve positive one. Luke, our salesman, was professional and very pleasant. He answered all of our questions; he was knowledgeable and thorough. We never felt rushed or pressured. He wanted us to be confident and happy in our decision. Five days later we left the dealership in our new car -- confident and happy. Thank you, Luke. More

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I just bought my second Mercedes-Benz GLE350 from Flagship Motorcars of Lynnfield, and the whole experience was fantastic! I knew exactly what I wanted and had already started negotiating with ano Flagship Motorcars of Lynnfield, and the whole experience was fantastic! I knew exactly what I wanted and had already started negotiating with another dealership (Mercedes Westwood) but I wanted to shop my options and ended up choosing this dealership because of Gui Rocho. Gui made me feel valued and provided amazing customer service. The process was quick and smooth. After Gui, I met with Finance Director, Gil Otero. Gil was super friendly and made sure I got the right package while explaining why other options might be important and the risk of not purchasing them for my new vehicle. Once the finance stuff was done, I met with Elder Perez, the Product Concierge. Elder was great! He helped me set up the app and walked me through all the vehicles cool tech features like the virtual assistant and active parking assist. The only hiccup I had was my credit got run three times, even though I knew I wanted to go with Mercedes Financial since I've used them before to purchase my previous vehicle. Overall, thanks to everyone at Flagship Motorcars of Lynnfield for helping me get my second Mercedes-Benz. I'll definitely be recommending you to others! More

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