Gihan Gutierrez
Gihan Gutierrez at Precision Honda

Gihan Gutierrez

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.6
137 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

4.6

137 Reviews

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137 Reviews of Gihan Gutierrez

November 16, 2025

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Employee Rating

I was first assisted by Gihan, and I must admit the experience left much to be desired. After bringing my car in for servicing and picking it up, the main issue that prompted me to bring it in was stil More

by jessykvasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Orozco

Nov 17, 2025

Precision Honda responded

jessykvasquez, Thank you for taking the time and sharing your experience ! We’re glad to hear that Luis Orozco was able to assist you and walk you through the ride-along process. It’s wonderful to know he took the time to explain everything clearly and help identify the issue with patience and professionalism. We truly appreciate your feedback and are happy that Luis provided the attentive support you needed.-Dennis Alejo GSM

November 10, 2025

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Employee Rating

The new dealership is absolutely amazing! The place is clean, modern, and super comfortable. I really like how there are plenty of areas to relax and wait while my car is getting serviced wh More

by marissahinojos98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Precision Honda responded

marissahinojos98, Thank you for taking the time and sharing your experience. We’re thrilled to hear that you’re enjoying our new dealership and the variety of comfortable spaces we’ve created for our guests. It’s great to know that our staff’s friendliness and professionalism helped make your experience easy and stress free. Your kind words mean a lot to us, and we look forward to welcoming you back for your next service!-Dennis Alejo GSM

November 10, 2025

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It is so much better then the previous one, much bigger and the help it’s great. More

by genoavila4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Precision Honda responded

genoavila4, Thank you for taking the time and sharing your experience. We’re thrilled to hear that you’re enjoying our new, larger facility and that our team has been able to provide helpful service. Your kind words mean a lot to us, and we look forward to serving you again soon!-Dennis Alejo GSM

November 10, 2025

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Gihan Gutiérrez went above and beyond. He was very attentive to my needs. Also I met Gabe he made me feel at home and welcomed. Lastly but not least I want to mention Lily she was so kind More

by Paty Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lily and Gabe

Nov 10, 2025

Precision Honda responded

Paty Garcia, Thank you for taking the time and sharing your experience. We’re delighted to hear that Gihan went above and beyond to take care of your needs, and that Gabe made you feel welcome and at home. We’re also glad Lily was able to provide you with helpful information about leasing she’ll be thrilled to know she made such a positive impression. We truly appreciate your kind words and are so happy you had an awesome day with our team. We look forward to seeing you again soon!-Dennis Alejo GSM

November 10, 2025

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Employee Rating

They provide a great service and are a great team thank you everybody for help us More

by Albertodealer
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Precision Honda responded

Thank you for taking the time and sharing your experience. We’re thrilled to hear that you had a great experience and that our team could provide the service you deserved. Your appreciation means a lot to everyone here, and we look forward to helping you again in the future!-Dennis Alejo GSM

November 09, 2025

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Employee Rating

Gihan was very professional and greeted with a smile and service was fast only lasted about an hour More

by robb-e11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Precision Honda responded

robb-e11, Thank you for taking the time to share your experience! We’re delighted to hear that Gihan greeted you with a smile and provided fast, professional service. We know your time is valuable, so it’s great to hear your visit was efficient and pleasant.-Dennis Alejo GSM

November 06, 2025

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Employee Rating

Great service. Great service, from the service advisor. Easy and outgoing. Easy to work with More

by lopezarlene348
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez

Nov 06, 2025

Precision Honda responded

lopezarlene348,,Thank you for taking the time and sharing your experience !We’re thrilled to hear that our service advisor made your experience easy and enjoyable. We truly appreciate your feedback and look forward to serving you again in the future!-Dennis Alejo GSM

November 05, 2025

Dealership Rating
Employee Rating

This is my second time with Mr. Gutierrez, he is always polite, communicative and informative. More

by o.bradford94
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez

Nov 06, 2025

Precision Honda responded

o.bradford94, Thank you for taking the time and sharing your experience !Thank you for taking the time to share your feedback! We’re delighted to hear that Mr. Gutierrez has consistently provided you with polite, communicative, and informative service. We truly appreciate your continued trust and loyalty, and we look forward to serving you again in the future.-Dennis Alejo GSM

November 05, 2025

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Employee Rating

The issue was misdiagnosed. Issue is still present. Suggested actions are not solutions. Bad experience More

by jessecazares23
Recommend Dealer
No

Other Employees Tagged: Gihan Gutierrez

Nov 06, 2025

Precision Honda responded

jessecazares23, thank you for your feedback. We aim to provide a 5-star experience to everyone who visits us. If you are willing, we would like the opportunity to speak with you directly to discuss your entire experience. Would you be able to provide me with your first & last name and contact number to reach out, you can also contact me directly at 562-231-6723 either by text or phone call thank you. Nathalie Garcia Customer Relations Manager.

November 04, 2025

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Employee Rating

great service, wonderful people very friendly and extremely knowledgeable. very appreciated by the service i got More

by RAULJR161115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Precision Honda responded

RAULJR161115, thank you for taking the time and sharing your experience ! We’re delighted to hear that you had such a positive experience with our friendly and knowledgeable team. Your appreciation means a lot to us, and we’re grateful for the opportunity to serve you.-Dennis Alejo GSM

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