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Giancarlo Vitela
21 Reviews
Dealership Experience
2 yrs, 11 mos
21 Reviews
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21 Reviews of Giancarlo Vitela
February 16, 2026
I’ve had excellent service in the sales department however I’ve been unhappy with the service I’ve received from the service department. I have a brand new 4Runner and there is a defect on the brakes. however I’ve been unhappy with the service I’ve received from the service department. I have a brand new 4Runner and there is a defect on the brakes. I made an appointment after my representative said that the parts were in to get it replaced drove two hours to have my vehicle not have been repaired, parts were not in. I am disappointed in the miscommunication, especially since we drove 4 hours to have nothing completed. More
by goldengirl
Verified CustomerOther Employees Tagged: Justin Birdwell
January 05, 2026
We've been a customer of this dealer for 25 plus years, both in sales and service. Bobby has always treated us exceptionally well in every aspect of taking care of our maintenance and repairs. Recently h both in sales and service. Bobby has always treated us exceptionally well in every aspect of taking care of our maintenance and repairs. Recently had some repair work completed on one of our Tundra's and Bobby helped put me in one of their in-house rental trucks for a few days while the work was completed. When I returned the rental truck and casually told Bobby how much I liked the new Tacoma, he introduced me to one of the sales reps, Giancarlo. Giancarlo working with Tomas did an outstanding job helping us come to a fair and reasonable agreement for both of us. The whole transaction was seamless and really felt like the white-glove treatment. I don't normally take the time to write reviews good or bad, but these guys can get you fixed up if you're in the market for new or just need a trusted place for service and repairs. More
by krosprim
Other Employees Tagged: Tomas Sandoval, Randy Dowling, Bobby Hall
January 04, 2026
Gian is a knowledgeable sales person. I refer my friends and family to him. Great job I refer my friends and family to him. Great job More
by bjhallfamily
Other Employees Tagged: Brad George, Haley McCulley, Nikki Bordallo, John Gray, Moises Alvarenga, Zeeshan Devani, Bobby Hall, Patrick Loudermilk, Paige Griffin
December 21, 2025
Gian was great. We negotiated the entire deal over text and email. Gave me 600 over other dealers for my trade and negotiated on the bottom line number and not pay We negotiated the entire deal over text and email. Gave me 600 over other dealers for my trade and negotiated on the bottom line number and not payments or other xx number. I’d be happy to return and buy again. F&I was also great. Put out my options and clearly explained them and didn’t try any high pressure tactics to move products. More
by Andrew
Other Employees Tagged: Zeeshan Devani
December 17, 2025
Gian Vitella will work with you to find the vehicle and price that you are seeking,he’s a good person that knows his business price that you are seeking,he’s a good person that knows his business More
by clantonsrtim
Other Employees Tagged: Aaron Douglas
December 16, 2025
Everything was simple from start to finish. Everyone we came across was nice and polite. Everyone we came across was nice and polite. More
by mrshaun
Other Employees Tagged: Aaron Douglas
December 01, 2025
Gian is my go to person at this dealership,he listens to what you want and he works with you to find the best deal and he is a good down to earth person in which I enjoy talking to. what you want and he works with you to find the best deal and he is a good down to earth person in which I enjoy talking to. More
by clantonsrtim
Other Employees Tagged: Aaron Douglas
November 02, 2025
Responded to my needs promptly and effectively. Easy purchase. Truck is perfect for me. Thanks. Easy purchase. Truck is perfect for me. Thanks. More
by travis760
Other Employees Tagged: Haley McCulley
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