Gerald Acevedo
Gerald Acevedo at Parks Ford Lincoln of Gainesville
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Gerald Acevedo

Hyundai Service Manager

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.5
38 Reviews
4.5

38 Reviews

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38 Reviews of Gerald Acevedo

April 18, 2025

Dealership Rating
Employee Rating

Very bad communication, a language barrier culture issue maybe, but definitely not service oriented. Plus, It felt like the used car salesman stereotype of old. I would not recommend this dealership ser More

by clif3597
Service Price Transparency
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Service Communication
Recommend Dealer
No

April 17, 2025

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Service department was very good on time clean waiting area. Had my truck back to me within the two hour window. I will be back. Thank you, Park Ford More

by captwayne46
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Recommend Dealer
Yes
Apr 17, 2025

Parks Ford Lincoln of Gainesville responded

Service department was very good on time clean waiting area. Had my truck back to me within the two hour window. I will be back. Thank you, Park Ford

April 16, 2025

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Ari Flores my advisor got my car in quickly and done within 45 minutes. I brought my car in for normal maintenance and he was very professional. His name was not listed below More

by gregoryawillis
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Recommend Dealer
Yes

April 16, 2025

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Lowell went above and beyond to help us purchase just the right cars. He's great. More

by teamhair.sca
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Recommend Dealer
Yes

Other Employees Tagged: Lowell Lackey

Apr 17, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re thrilled to hear that Lowell went above and beyond to help you find the right cars. We appreciate your support and look forward to seeing you again when its time for service. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 08, 2025

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I enjoyed my experience at Parks Ford. .Friendly atmosphere and all my needs were addressed taken care of in a timely manner. More

by hyj6790
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Recommend Dealer
Yes

Other Employees Tagged: Levin Hickman

Apr 08, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We're glad you enjoyed your experience and that everything was taken care of promptly in a friendly atmosphere. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012

April 05, 2025

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Great experience. Technician was very fast and service technician explained everything well. Will be back. More

by Rbullara3
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Recommend Dealer
Yes
Apr 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We're glad to hear everything was handled quickly and clearly. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

March 28, 2025

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Did a great job at keeping my new car upto date with warranty work and completion. Would recommend More

by Austin
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Recommend Dealer
Yes
Mar 28, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to write a review. We are grateful to have the opportunity to service your vehicle. We look forward to seeing you at your next service visit! Have great weekend! Gerald Acevedo Service Manager Parks Hyundai of Gainesville

March 23, 2025

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I really think the place has changed when I used to come there and when was Paul West customer service was better.... I think when you doing service you shouldn't have to buy refreshments More

by albertgaskin235
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Recommend Dealer
No
Mar 23, 2025

Parks Ford Lincoln of Gainesville responded

Thanks for sharing your thoughts. I'm sorry to hear your recent experience didn't meet your expectations. We’re always working to improve, and I appreciate your feedback—it helps us do better. Michael Muldoon Service Manager (864)-918-7012

March 22, 2025

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Employee Rating

Easy to schedule maintenance. Work was completed promptly l. Very pleasant service staff. Waiting area has a great playlist while you wait. ;) More

by lori.altmann
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Recommend Dealer
Yes
Mar 23, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re glad everything went smoothly and that you enjoyed the playlist while you waited. We look forward to seeing you again soon. Michael Muldoon Service Manager (864)-918-7012

March 22, 2025

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Employee Rating

Great job in and out good customer service and great information about what is happening More

by suracing
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Recommend Dealer
Yes
Mar 22, 2025

Parks Ford Lincoln of Gainesville responded

Thank you! We’re so happy to hear you had a smooth visit and felt well taken care of. Clear communication and great service are what we strive for every day. We look forward to seeing you again soon!

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