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Gerald Acevedo
Gerald Acevedo at Parks Ford Lincoln of Gainesville
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Gerald Acevedo

Hyundai Service Manager

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.5
32 Reviews
4.5

32 Reviews

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32 Reviews of Gerald Acevedo

March 28, 2025

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Employee Rating

Did a great job at keeping my new car upto date with warranty work and completion. Would recommend More

by Austin
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Recommend Dealer
Yes
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Mar 28, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to write a review. We are grateful to have the opportunity to service your vehicle. We look forward to seeing you at your next service visit! Have great weekend! Gerald Acevedo Service Manager Parks Hyundai of Gainesville

March 23, 2025

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Employee Rating

I really think the place has changed when I used to come there and when was Paul West customer service was better.... I think when you doing service you shouldn't have to buy refreshments More

by albertgaskin235
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Recommend Dealer
No
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Mar 23, 2025

Parks Ford Lincoln of Gainesville responded

Thanks for sharing your thoughts. I'm sorry to hear your recent experience didn't meet your expectations. We’re always working to improve, and I appreciate your feedback—it helps us do better. Michael Muldoon Service Manager (864)-918-7012

March 22, 2025

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Employee Rating

Easy to schedule maintenance. Work was completed promptly l. Very pleasant service staff. Waiting area has a great playlist while you wait. ;) More

by lori.altmann
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Service Time
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Recommend Dealer
Yes
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Mar 23, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re glad everything went smoothly and that you enjoyed the playlist while you waited. We look forward to seeing you again soon. Michael Muldoon Service Manager (864)-918-7012

March 22, 2025

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Employee Rating

Great job in and out good customer service and great information about what is happening More

by suracing
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Recommend Dealer
Yes
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Mar 22, 2025

Parks Ford Lincoln of Gainesville responded

Thank you! We’re so happy to hear you had a smooth visit and felt well taken care of. Clear communication and great service are what we strive for every day. We look forward to seeing you again soon!

March 11, 2025

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The work is always right and the information given me is understood and my appointments are timely. More

by hildamcleod
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 11, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We’re glad to hear that your appointments are always timely and that you receive clear and helpful information. Providing reliable service you can trust is our top priority. We truly appreciate your support and look forward to seeing you at your next visit! Michael Muldoon Service Manager 864-918-7012

March 04, 2025

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They did a good job getting my warranty work completed while I waited. My only issue is I was told they would send my paperwork by email which never happened. More

by onerowdygator
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Recommend Dealer
Yes
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Mar 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. We’re happy to hear that we were able to complete your warranty work while you waited — we know how valuable your time is! However, we’re sorry to hear that your paperwork didn’t make it to your inbox as promised. We appreciate you bringing this to our attention, and we’d be happy to make sure you receive a copy. Please feel free to reach out to us directly, and we’ll get that taken care of right away. Thank you again for your visit — we look forward to serving you again in the future! Michael Muldoon

March 02, 2025

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Employee Rating

Excellent all the way around. Super courteous people! A totally positive experience. I can not remember the gentleman’s name but he is fairly new to the dealership and is of Cuban More

by debzipp55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer, Donna Houlahan, Levin Hickman, Zack Perkins, Donovan Plank, Carlos Montijo, Harold Valez, Cameron Tompson, Michael Muldoon

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Mar 04, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! We are happy to hear about your experience and look forward to seeing you at your next service visit! Gerald Acevedo Service Manager

February 26, 2025

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Employee Rating

The service was top notch! They got me in a new car at the price I wanted and with great customer service. I would highly recommend this location. More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Weir Alexander, Brooke Brower, Eric Duke, Rob Terry, Joseph Cox, Michael Archer, Donna Houlahan, Zack Perkins, Lowell Lackey

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Feb 27, 2025

Parks Ford Lincoln of Gainesville responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a great experience and that our team was able to get you into the perfect vehicle at the right price. Your recommendation means a lot to us — we look forward to serving you again in the future!

February 24, 2025

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Employee Rating

Excellent customer service for this checkup On my Santa Fe. Every one was friendly and courteous. More

by Nancy
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Workmanship
Service Time
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Recommend Dealer
Yes
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February 18, 2025

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Employee Rating

The sales department was great my salesman Mike Archer was great the service department is great also More

by Emory
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Plourde, Levin Hickman

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