Geovanny Rivera Tolentino

This was one of the worst experiences I wouldn't wish to anyone. Honestly, I do not recommend this place. The staff is disrespectful (especially Shön in sales services); they are pleasant before the sale anyone. Honestly, I do not recommend this place. The staff is disrespectful (especially Shön in sales services); they are pleasant before the sale but rude after the contract has been signed. I bought a car, and less than two weeks later, the "check engine" light came on. Despite my warranty, they were unable to fix it and instead suggested that I trade the car in. I requested a full initial diagnostic—including a printed OBD-II report containing the readiness monitor status, freeze-frame data, and all stored and pending fault codes—but they told me they could not provide that document. The car's front tires were supposed to be replaced at the time of signing the contract because they were completely bald. When I went in for the appointment, they took the worn front tires and moved them to the rear, while installing completely low-grade tires on the front axle. The rear tires—which were actually in very good condition—were removed; I only realized this once I got home. When I returned to address the issue, Mr. Shön responded defensively instead of listening to the customer. And the best part: They set up my car insurance through Progressive, I received a cancellation notice three weeks later informing me that my policy had been processed by an unauthorized agent or broker... If you like peace and transparency don't go there. If you like headaches... you can go...... I'm very disappointed More

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The salesperson that helped me was great and was very helpful but the finance person was hard to work with as he had multiple prices wrong on paperwork and didn’t honor what I intially signed for for mon helpful but the finance person was hard to work with as he had multiple prices wrong on paperwork and didn’t honor what I intially signed for for monthly payments and wouldn’t try to find out a solution, he was unreachable and overall had a terrible attitude with helping me. More

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Karen was very nice & helpful helping me look for a very economic vehicle the details on the vehicle were very great explain I will be referring family members and friends to go purchase a vehicle with her economic vehicle the details on the vehicle were very great explain I will be referring family members and friends to go purchase a vehicle with her I am very happy with my vehicle thank you Karen Gonsalez More

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Easy access. Friendly sales people. Facility is old and run down. My salesman was awesome and helped me get the right car for me. However I still don’t have any Friendly sales people. Facility is old and run down. My salesman was awesome and helped me get the right car for me. However I still don’t have any paperwork on the car. Didn’t get a copy of the Carfax report. More

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Extraordinario Servicio todo perfecto , nos ayudaron en todo desde el vendedor hasta el gerente muy buen concesionario todo desde el vendedor hasta el gerente muy buen concesionario More

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