George Frantz

Service department was very professional, always got back to me on time. They Fix my car the way it should be thank you to me on time. They Fix my car the way it should be thank you More

by Jake Whitacre Verified Customer Verified Customer

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So yesterday i wrote a review about an experience i had about a service technician not doing the right thing. I wanted to update you to let you know that I received a very honest apology from Justin (not t about a service technician not doing the right thing. I wanted to update you to let you know that I received a very honest apology from Justin (not the tech) and they are refunding me 100% of my money. I offered to pay the service call which is only fair. Just wanted to update the situation and change my rating. I’ve always enjoyed working with Whites….mistakes happen but life goes on. More

by Carol Hahn Verified Customer Verified Customer

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I have never had a bad experience with whites ford in Orrville Ohio! There service department is top notch and super knowledge they have saved me from paying another dealership $1,200 for work that did Orrville Ohio! There service department is top notch and super knowledge they have saved me from paying another dealership $1,200 for work that didn't need done when I questioned what another dealer had told me my wife's car needed! There honest and professional! More

by Joshua R Verified Customer Verified Customer

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Always top notch service! We get all our cars serviced here and will continue years to come. We get all our cars serviced here and will continue years to come. More

by Tera Tate Verified Customer Verified Customer

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Great experience! ! Very fast and thorough, really appreciated them working with me on a time crunch. I would recommend to anyone looking for a car, new or used!! Great ! Very fast and thorough, really appreciated them working with me on a time crunch. I would recommend to anyone looking for a car, new or used!! Great group of gentleman! More

by Shannonnicole1 Verified Customer Verified Customer

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Very fast. Fixed all the recalls. Good communication. Good rates. On time. Willing to do home pickup. Fixed all the recalls. Good communication. Good rates. On time. Willing to do home pickup. More

by Cklonk56 Verified Customer Verified Customer

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It was perfect. Very fast and professional. I will definitely go back when I am due in the future. Very friendly people. Very fast and professional. I will definitely go back when I am due in the future. Very friendly people. More

by Forrussell Verified Customer Verified Customer

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Super great #1 as our dealership in Orrville Ohio. They are the most caring and loyal workers around. They are the most caring and loyal workers around. More

by lkflick49 Verified Customer Verified Customer

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This was a 9 month process. I used my cousin for the x plan purchase. Therefore Ford Corp ran the show. Whites and Larry did their best to keep me informed. They were open a I used my cousin for the x plan purchase. Therefore Ford Corp ran the show. Whites and Larry did their best to keep me informed. They were open and very clear from the beginning just how the transaction would unfold. It was just a very slow process with Ford. I have been a customer of the Orrville Ohio dealership for 30 years. I plan on continuing to be a customer and recommend them to anyone who will listen. More

by lasjwp Verified Customer Verified Customer

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Have purchased several vehicles here and have been very satisfied with the whole process and would buy a car here again. satisfied with the whole process and would buy a car here again. More

by BEVERLI.MORRISON Verified Customer Verified Customer

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